BDC Agent

Rusty Wallace Hyundai

Knoxville, TN

JOB DETAILS
SALARY
$14–$18 Per Hour
SKILLS
Coaching, Customer Experience, Customer Relationship Management (CRM), Customer Support/Service, Life Insurance, Organizational Skills, Revenue Growth, Sales, Team Player, Vision Plan
LOCATION
Knoxville, TN
POSTED
7 days ago

You're probably tired of jobs where you're just answering calls and hoping someone notices.

You want a role where your energy matters, your effort shows up in results, and your day actually moves.

You want clear expectations, real coaching, and a team that wants you to grow.

If you're sharp on the phone, fast with follow-up, and hate letting opportunities slip, keep reading.

Who We Are

Rusty Wallace Hyundai is a family-owned dealership built around people, accountability, growth, and doing things the right way.

As a BDC Agent here, you'll be part of a team that believes great service should feel easy, honest, and personal. That matters if you want to work somewhere your effort helps customers feel confident from the first conversation.

What You'll Be Doing

Your day starts with leads, calls, texts, and follow-up. You're the first impression. The first voice. The person who makes a customer feel helped instead of handled.

You'll respond quickly, stay organized in the CRM, and follow a proven process that turns interest into appointments. You'll work closely with the sales team, keep momentum high, and help create real opportunities instead of waiting for them.

This role feels fast. Focused. Competitive. You'll do well here if you like having a goal, being coached, and knowing your consistency helps drive sales and great customer experiences.

The Hiring Process

We have a rigorous process for hiring, but move FAST for the right person. You could be hired in as little as 10 days! We've had lots of interest, so the first few steps are automated to make sure you can get considered quickly.

Don't worry—if you take the time to apply, we will respond to 100% of the applicants.

The process:

  1. Click apply and answer a few Who, What, When questions. (5 min)
  2. You'll be texted a link for a 10 min questionnaire that will help match you to the job (or others that might suit you!).
  3. You'll get a text for a quick 1-way video question. (5 min)
  4. We'll send you a link to get scheduled for an in-person interview.
  5. You can easily be in for an interview within a couple days from right now.

What You'll Earn

This role pays $14-$18 per hour for a 40 to 45-hour work week. You'll also have the opportunity to earn bonuses for appointments set, shown, and sold. You'll also have a real growth path here through ongoing training, leadership development, and a promote-from-within culture.

Why Work With Us

You'll get medical, dental, vision, and life insurance. You'll also get paid vacation of up to 3 weeks per year, employee discounts on vehicles and services, and a 5-day work week.

You'll be part of a team that values energy, consistency, teamwork, and a positive attitude. This is a place for people who want coaching, accountability, and a chance to grow personally and professionally.

This is not the place for someone who wants to coast, avoid follow-up, or push blame. It is the place for someone who wants support, challenge, and the chance to earn trust on a strong team.

Who We're Looking For

You'll thrive here if you're dependable, coachable, organized, competitive, and genuinely like helping people. You're confident on the phone, quick to respond, and willing to follow a process that works.

  • You're comfortable making calls, sending texts, and working in a CRM.
  • You know first impressions matter, and you bring energy every day.
  • You stay focused on the goal and don't need someone chasing you.
  • You want feedback, growth, and a chance to advance.
  • You should not apply if you struggle with consistency, accountability, or teamwork.

If you're ready to bring the energy, learn the process, and help turn conversations into opportunities, apply now. The right person can move fast.

About the Company

R

Rusty Wallace Hyundai