GLOBAL PACIFIC SUPPORT is seeking a skilled BDC Dealership Agent who will be responsible for managing inbound and outbound customer communications for our partner dealerships. This role requires excellent communication skills, strong attention to detail, and hands-on experience in handling customer inquiries, setting appointments, and supporting dealership operations.
Join us and play a key role in enhancing customer experience and driving success for our dealership partners!
Requirements
Proven experience in a BDC role or similar customer service/appointment-setting position
Strong verbal and written communication skills
Ability to handle inbound and outbound calls professionally
Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar)
Strong organizational skills and attention to detail
Ability to multitask and manage a high volume of leads
Willingness to work in a fast-paced dealership environment
Ability to follow scripts and guidelines while maintaining natural communication
Reliable internet connection and a quiet workspace
Willingness to work flexible hours, including weekends if required
Benefits
100% remote job working in the comforts of your home