Maximizing sales and profitability of the center to agreed levels of performance
Collect and analyze metrics/run reports
Train and motivate BDC representatives-- lead by example
Support staff and clients by handing escalated calls/situations
Have the ability to create and maintain a process driven work environment.Your team of representatives will be responsible for the following:Outbound calls following up with internet leads and unsold showroom traffic
Inbound calls from sales customers.Answer customer questions promptly with honesty and accuracy.
Numbers & Facts
Location
Chicago, Illinois
Skills
Analysis Skillsunmatched
Customer Escalationsunmatched
Metricsunmatched
Profit & Lossunmatched
Resolve Customer Issuesunmatched
Revenue Growthunmatched
Salesunmatched
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