Hiring an Experienced Bilingual BDC Manager for the Sales Department
If you’re ready to take your career to the next level as a leader in BDC Management and would like to join us o n the fast track to success and development, apply today!
Responsibilities:
+ Lead customer relations process management by observing, installing, and training approved CR processes.
+ Develop accountable, continuous improvement plans by observations and conducting meetings with the General Manager.
+ Gather accurate customer information to create a database for continual follow-up and retention.
+ Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
+ Utilize computer & phone skills to increase appointments, sales, customer retention and set appointments with call-ins, referrals and leads.
Qualifications:
+ Previous customer service management experience.
+ Must be Bilingual and Fluent in Spanish
+ Ability to present information in a clear and professional manner.
+ Ability to teach others how and why to perform their job.
+ Basic computer skills.
We offer best in class industry benefits:
+ Competitive pay
+ Medical, Dental and Vision Plans
+ Paid Holidays & PTO
+ Short and Long-Term Disability
+ Paid Life Insurance
+ 401(k) Retirement Plan
+ Employee Stock Purchase Plan
+ Lithia Learning Center
+ Vehicle Purchase Discounts
+ Wellness Programs
The Salary Wage Range for this position is $70,304.00 to $140,000.00.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).