BDC Representative - Ira Toyota of Hyannis
Job ID 2025-35373 Job Location US-MA-Hyannis
Category Customer Service Type Regular Full-Time
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More Information About This Job
Overview
Ira Toyota of Hyannis is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified BDC Representative With our state-of-the-art facility, unbeatable work environment, and industry-leading compensation, you''ll have the tools and resources to thrive and reach new heights in your career
In addition to competitive pay, we offer our associates the following benefits:
Health, Dental & Vision Insurance
Life & Disability insurance
401(k) plan with company match
Paid vacation
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities
Responsibilities:
Handle inbound leads (phone, Internet) and direct to appropriate contact
Contact present customers (phone, email) to maintain and improve customer loyalty
Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
Work with sales department to develop sales strategies and techniques
Research and stay current in consumer and industry trends
Communicate industry news and trends to management and dealership employees
Outstanding Customer Service
Qualifications:
Business Development Center (BDC) experience is preferred
Superior communication and customer service skills
Excellent follow-through skills
Solid working knowledge of the Internet
Familiarity with automotive financing
Maintaining a positive, can-do attitude
High School Diploma or equivalent
The pay for this position is $21.60 - $36.00/hr. based on experience.
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.