As a BDC Representative at Subaru of Newnan, you will play a crucial role in connecting with potential customers and supporting the sales team by managing inbound and outbound communications. Your focus will be on generating leads, setting appointments, and fostering strong customer relationships to drive sales growth and enhance the overall customer experience.
Responsibilities
- Qualify and follow up on inbound internet and phone leads in a timely manner.
- Initiate outbound sales calls to potential and existing customers.
- Schedule appointments for the sales team to meet with prospective customers.
- Manage and maintain customer information and communications in the CRM system.
- Collaborate with sales and service departments to ensure a seamless customer experience.
- Provide customers with information about vehicle features, financing options, and dealership promotions.
Requirements
- Previous experience in automotive sales or a customer service-related role preferred.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks while maintaining a high level of accuracy.
- Proficiency with CRM platforms and Google Docs
- Strong organizational skills and attention to detail.
- A positive attitude and a commitment to delivering outstanding customer service.
Benefits
- Competitive salary range of $30,000.00 - $60,000.00, paid semi-monthly.
- Opportunity to work with a respected brand in the automotive industry.
- Comprehensive training and professional development.
- Health, dental, and vision insurance options.
- Employee discounts on vehicle purchases and services.
- Supportive team environment located in Newnan, GA.
About the Subaru Newnan:
Subaru of Newnan is a Family owned and operated automotive dealership in Newnan, GA, dedicated to providing customers with top-quality vehicles and exceptional service. Our team is passionate about cars and committed to building lasting relationships with our customers. We have a 60k square foot brand NEW, State of the art facility off of Newnan Crossing Bypass in the Heart of Newnan, GA. We take pride in Coweta County and are involved in Subaru's 5 pillars of love: Subaru Loves the Earth, Subaru Loves Pets, Subaru Loves to Help, Subaru Loves to Learn and Subaru Loves to Care. If you would like to join a team that loves to help customers with transportation options and GIVE back while doing so, this is your TEAM!