Herson’s Honda is hiring and we want to talk to you!
This is more than a call center position — it’s a career opportunity in the automotive industry. Herson’s Honda has a long history of promoting from within, and many of our team members have grown into roles in service advising, sales, and management.
This position is perfect for people with experience in customer service, retail, hospitality, restaurant work, or call centers who enjoy helping customers and communicating over the phone.
As a BDC Service Appointment Consultant, you will assist customers by phone and online chat with scheduling service appointments and ensuring a smooth customer experience.
Healthcare Plan
Dental Plan
401(k) w/ Company Match
Competitive Pay
Health Savings Plan (HSA)
Advancement Opportunities
Career & Factory Training
Answer incoming phone calls and chats from customers
Schedule service appointments
Provide friendly, professional customer service
Work with the service team to ensure a smooth appointment process
Friendly phone voice and strong communication skills
Customer service mindset
Ability to multi-task
Basic computer and typing skills
Team-oriented attitude
Spanish speaker is a plus.
| Location | Rockville, Maryland |
| Website | hersons.net |