BDC Service Scheduler

Customer Service Representative (Scheduling Coordinator/BDC Representative)

Conicelli Autoplex is seeking a motivated, experienced Customer Service Representative for our centralized Service Business Development Center. Our ideal candidate will have excellent customer service skills, strong communication skills and the ability to multi-task in a busy call center environment. If you are looking for an amazing career with a family owned and operation business, you found it.

Guaranteed $15.00 per hour plus monthly bonus based on individual performance. *Earning Potential 45K+.

Want to advance in your career? We strive to promote from within. Great opportunities for advance here at Conicelli Autoplex.

BDC Customer Service Rep - Job Responsibilities:

• Create and maintain a positive customer experience

• Communicate with customers via telephone, email and text

• Coordinate schedules and document customer needs in our CRM system

• Establish productive relationships with Service Advisors, Parts Managers and external Customers

BDC Customer Service Rep - Job Requirements:

• High school diploma or equivalent

• Possess excellent organizational, written and verbal communications skills

• Ability to work in a fast-paced call center environment

• Strong computer and typing skills

• Capable of working with a diverse workforce and customer base

• Skilled in problem solving and customer satisfaction

• Experience in the automotive industry is a plus

• Ability to work every other Saturday from 9am-12pm

BDC Customer Service Rep - Job Benefits:

We provide a positive, professional work environment. Our team members enjoy many benefits including:

• Full-Time Employment

• Medical, Dental and Vision

• Vacation/Paid Time Off

• 401(k)

• Competitive hourly rate with bonus structure (earning potential of $35,000+ annually)

We are an Equal Opportunity Employer. All applicants must be able to pass pre-employment testing including background checks and drug screen.