BDM AI Enablement Senior Manager

Linklaters LLP

City of London, London

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Best Practices, Business Development, Business Transformation, Business-to-Business (B2B), Change Management, Communication Skills, Customer Acquisition, Customer/Client Research, Diversity, Embedded Systems, Entrepreneurship, Establish Priorities, Knowledge Management, Leadership, Legal, Marketing, Microsoft Product Family, Operational Improvement, Operations Planning, Organizational Skills, Performance Metrics, Process Development, Process Improvement, Productivity Management, Professional Services, Reporting Skills, Return on Investment (ROI), Strategic Planning, Team Player, Training Program, User Interface/Experience (UI/UX)
LOCATION
City of London, London
POSTED
3 days ago

About us:
Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices.

Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.

We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.

Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.

We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.

The Role:
We are looking for a BDM AI Enablement Senior Manager to lead the strategic development, governance and adoption of artificial intelligence across our Business Development and Marketing (BDM) function. Working closely with stakeholders across BDM, Technology and Data, you will drive the practical application of AI solutions that enhance productivity, streamline processes and deliver measurable business value. This highly visible role combines strategic leadership with hands-on delivery, ensuring AI capabilities are embedded into day-to-day ways of working while establishing the foundations for sustainable, long-term adoption. Reporting to the Director of BDM Operational Excellence and Planning, you will play a key role in shaping the future of AI-enabled business development and marketing within a collaborative and globally connected team.

Your Key Responsibilities:

  • Lead the development and delivery of the AI Enablement strategy for the BDM function, ensuring alignment with firmwide technology, data and business priorities.

  • Act as the business owner for BDM-led AI initiatives, setting priorities, driving adoption and ensuring the effective governance and delivery of measurable business value.

  • Develop and maintain a clear AI roadmap for BDM, identifying opportunities to improve productivity, streamline processes and embed AI into day-to-day operations.

  • Partner with Technology, Data and business stakeholders to shape firmwide AI capabilities, ensuring BDM requirements are represented and prioritised within key AI platforms and solutions.

  • Establish and manage AI governance frameworks, service catalogues, prompt libraries, agent libraries, standards and best practice guidance to support sustainable adoption.

  • Drive engagement and uptake of AI tools through effective change management, communications and role-based training programmes that build confidence and capability across the BDM community.

  • Monitor adoption, user feedback and performance metrics, producing meaningful reporting that demonstrates business impact, productivity improvements and return on investment.

  • Act as the recognised AI subject matter expert within BDM, fostering a network of AI champions and promoting a culture of innovation, continuous learning and responsible AI use.

What we're looking for

  • Significant experience delivering business transformation, technology adoption and operational improvement initiatives within a professional services or complex B2B environment.

  • Strong understanding of generative AI technologies and their practical application, with the ability to translate emerging capabilities into meaningful business outcomes.

  • Proven experience leading the adoption of enterprise technologies and driving measurable improvements in efficiency, effectiveness and user experience.

  • Excellent stakeholder management and influencing skills, with the ability to build credibility and collaborate effectively with senior leaders, technical teams and business users.

  • Strong communication, facilitation and training capabilities, with experience developing programmes that drive engagement, behavioural change and sustainable adoption.

  • Commercially minded, highly organised and delivery-focused, with the ability to balance strategic thinking and hands-on execution while maintaining a focus on business value and results.

  • Experience with Microsoft Copilot, Legora, enterprise AI platforms, prompt engineering, knowledge management or AI-enabled workflow solutions would be advantageous.

What's on offer:
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About the Company

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Linklaters LLP