Brewing, Communication Skills, Corporate Policies, Customer Support/Service, Lift/Move 50 Pounds, Order Processing, Point of Sale (POS) Systems, Resolve Customer Issues, Restaurant, Training/Teaching
LOCATION
Boulder, CO
POSTED
Today
Avery Brewing Co. Avery Brewing Co. is actively hiring for our Front of House Team in the brewery's high-volume Restaurant and Tap Room. A Beertender/Server will work as part of the team to provide a world class brewery experience for each guest by delivering prompt and accurate service and exceptional hospitality.
Responsibilities:
Promote, work, and act in a manner consistent with the mission of the Avery Brewing Co. Restaurant: "We are dedicated to creating Contagious Loyalists through exceptional service and unbounded hospitality, delivering a world class product each and every time!"
Maintain a professional and positive attitude with all employees and customers Deliver World Class customer service to all guests
Educate guests on our beer portfolio, food menu, and brand history
Guide guests in selecting Avery beers using beer style and flavor knowledge Take orders from guests and enter them into our POS system, Toast
Clean and bus tables
Work well independently and within a team.
Handle and resolve customer complaints; communicate with management as needed Cross train in other FOH positions and support other sections as needed
Stay educated about Avery beer through classes, blind tastings, and self-study
Qualifications:
Demonstrates professionalism and good judgment Great communication skills
Previous experience in the craft beer or service industry is a plus, but we are willing to train the right candidates who are enthusiastic about hospitality and have a desire to learn.
Must be at least 21 years of age
Safe Alcohol Service Training, Certified Beer Server, or Cicerone certification is a plus
Physically capable of a variety of duties including but not limited to: lifting of 50 pounds or more, extended amounts of standing, stooping, crouching, and climbing, and working outside.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Expectations:
Adherence to and modeling of established Avery Brewing Co. policies and procedures
Ability to remain calm and driven in a high-volume environment
A commitment to fostering a strong team culture and a willingness to go above and beyond for your coworkers
A strong understanding of the brewing process, draft systems, and beer flavor profiles
Availability to work nights, weekends and holidays is required.
Compensation & Benefits:
Avery offers above average benefits and perks for restaurant employees. $13.80/hour starting rate plus pooled tips which averages to about $30-$40/hour. Benefits include food and beer benefits, community perks, 401(k) matching, a consistent working schedule to allow for work-life balance, the ability to request time off, and more.