Behavioral Health Assessor - Muskegon County Full Time - Temporary
The Behavioral Health Assessor under the direction and review of a Program Supervisor serves to facilitate the intake process for Muskegon County residents seeking services from HealthWest. The Behavioral Health Assessor determines client eligibility for services, provides assessment and testing processes, client service re-authorizations, and makes determinations regarding the medical necessity of services as well as level of care. The Behavioral Health Assessor makes determinations to assure appropriate utilization of services, performs reviews to establish clinical appropriateness of services, makes treatment recommendations, and identifies risk and liability issues. The Behavioral Health Assessor performs other related duties as assigned.
SUPERVISION RECEIVED
The Behavioral Health Assessor under the general supervision of a Program Supervisor and in compliance with the policies and procedures established by the HealthWest Board performs job duties on an independent basis and is responsible for the quality of service.
SUPERVISION EXERCISED - None.
TYPICAL EXAMPLES OF WORK PERFORMED
The following examples are intended to be descriptive but not restrictive.
Facilitates the HealthWest intake process for persons who have Developmental Disabilities or Mental Illness. Determines client eligibility for services via telephone screening. Psychosocial assessment and triage. Provides Psychological testing when indicated. Processes client service re-authorizations. Makes determinations regarding client eligibility, medical necessity of services, and level of care. Makes determinations regarding appropriate utilization of agency services. Performs chart and document reviews to establish clinical appropriateness of services. Makes treatment recommendations and identifies risk and liability issues. Consults on a regular basis with other community agencies for the purpose of the coordination of services. Performs other related duties as assigned.
EXPERIENCE TRAINING KNOWLEDGE SKILLS AND ABILITIES
A. Required Experience and Training
B. Required Knowledge Skills and Abilities
Considerable knowledge and understanding of Behavioral Health Managed Care concepts. Considerable knowledge of the various services provided by a Community Mental Health agency. Knowledge of the functions, organization, and policies of various mental health agencies throughout Muskegon County. Knowledge of motivations, interests, attitudes, and personal problems of persons with mental illness and developmental disabilities. Considerable ability to cope with difficult and/or emergency situations requiring immediate decisions in accordance with agency policies and procedures. Considerable ability to exercise independent judgment and initiative in analyzing client and program-related problems and recommending appropriate solutions. Considerable ability to review records and make determinations pertaining to the appropriate utilization of services. Considerable ability in using computer systems for evaluating care needs, recording symptoms, and authorizing appropriate services. Considerable ability in using the telephone to collect clinical information from potential clients, including clinical formulation and establishing a plan of care. Considerable ability to establish and maintain effective working relationships with fellow employees and the general public. Considerable ability to give and receive complex oral and/or written instructions. Ability to explain program policies and procedures to inquiring personnel. Ability to speak effectively before boards, committees, and public groups.
PHYSICAL ACTIVITIES
An employee in this class performs generally sedentary activities requiring the occasional lifting of objects weighing thirty-five (35) pounds or less.
ENVIRONMENTAL CONDITIONS
Although this employee works in the offices of HealthWest, travel throughout the County may be required.