Aftercare, Behavioral Health, Case Management, Communication Skills, Community Providers, Community Relations, Cross-Functional, Customer Relations, Customer Support/Service, Customer Training, Customer/Consumer Behavior, Dental Insurance, Discharge Plans, Documentation, Driver's License, Health Plan, Healthcare Customer Service, High School Diploma, Licensing Compliance, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Word, Organizational Skills, Plan Meetings, Problem Solving Skills, Project Tracking, Regulatory Compliance, Social Work, Team Player, Time Management, Trend Analysis, Vision Plan
Can you look into the eyes of someone who is struggling and see their pain – while also seeing their potential? Are you passionate about providing opportunities to help people rebuild their lives?
The Mission is looking to expand our team of committed staff members who are dedicated to creating an environment where those who have nowhere else to turn can live with dignity, experience hope and see new opportunities.
Make a Difference. Empower Recovery. Transform Lives.
Are you passionate about helping individuals overcome barriers and achieve lasting recovery? We're looking for a compassionate, organized, and motivated Care Coordinator – Behavioral Health to join our team. In this role, you'll be a vital advocate for clients navigating behavioral health and substance use recovery, helping connect them with the services, resources, and support they need to build healthier, more stable lives.
If you're a strong communicator who thrives in a collaborative environment and believes every person deserves the opportunity to succeed, we'd love to meet you.
What You'll Do
Care Coordination & Client Support
- Coordinate comprehensive case management services for Behavioral Health clients.
- Assist clients with housing stabilization, discharge planning, and access to community resources.
- Connect clients to recovery-oriented services, housing programs, financial resources, and supportive services.
- Develop individualized service plans, monitor progress, and adjust care plans as needed.
- Encourage and support client participation in recovery and wellness programs.
Collaboration & Advocacy
- Serve as a liaison between clients, treatment providers, community agencies, and other stakeholders.
- Coordinate referrals and ensure continuity of care throughout the recovery journey.
- Advocate for clients to help remove barriers to treatment, housing, and essential services.
- Participate in multidisciplinary treatment team meetings and aftercare planning.
Documentation & Compliance
- Maintain accurate and timely client documentation in HMIS/Credible and other required systems.
- Prepare and review client records to ensure compliance with licensing standards and organizational policies.
- Monitor documentation for accuracy, completeness, and quality.
Community Engagement
- Build strong relationships with community providers, housing organizations, and recovery partners.
- Stay informed about community resources and emerging behavioral health trends.
- Educate clients and community members on substance use disorders (SUD), co-occurring disorders, and available recovery resources.
Safety & Professional Development
- Help maintain a safe, clean, and welcoming environment for clients, staff, and visitors.
- Participate in emergency drills, staff meetings, and ongoing professional development.
- Complete additional duties that support the mission and success of the Behavioral Health program.
What We're Looking For
Required Qualifications
- High School Diploma or GED.
- Minimum of 2 years of case management experience.
- Strong organizational, communication, critical thinking, and problem-solving skills.
- Working knowledge of behavioral health, addiction, and recovery principles.
- Proficiency with Microsoft Office (Word and Excel).
- Valid driver's license.
Preferred Qualifications
- Bachelor's or Master's degree in Social Work or a related human services field.
- CPRS, CADC, CSW, or other relevant behavioral health certifications.
Why Work With Us?
At the Rescue Mission of Trenton, you'll do more than build a career—you'll help transform lives. We invest in our employees with competitive benefits, opportunities for professional growth, and a collaborative, mission-driven culture where your work truly matters.
We Offer
- Medical, Dental & Vision Insurance starting the first month after hire
- 100% Employer-Paid Life Insurance
- 401(k) with a 2% employer contribution and up to a 4% employer match
- Immediate Paid Time Off, plus additional accrued Sick Time
- 12 Floating Holidays (available after 90 days)
- Ongoing training and professional development opportunities
- A strong, supportive, and mission-driven team culture
- The opportunity to make a lasting impact in the lives of individuals and families in our community
Ready to Make an Impact?
If you're committed to serving others, passionate about behavioral health, and ready to be part of a team that changes lives every day, we encourage you to apply today. Your expertise and compassion can make all the difference.
Equal Opportunity Employer
The Rescue Mission of Trenton is committed to providing equal employment opportunities to all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, marital status, veteran status, pregnancy, genetic information, or any other protected status under applicable law.
We are committed to fostering a respectful, inclusive, and harassment-free workplace where every employee is valued and empowered to succeed.