Behavioral Health Clinical Quality Specialist (49738)

Join us at St. Anne's Family Services: Making a Difference in Families' Lives

About Us: St. Anne's Family Services is dedicated to transforming lives and communities. We're committed to providing unwavering support to families, from pregnancy to parenthood and childhood to adulthood. Our work brings about life-changing transformation, and we're seeking a Behavioral Health Clinical Quality Specialist to join our team and be a vital part of this mission.

Why Choose Us:

• Making a Difference: Every day, you'll contribute to breaking the cycles of poverty and ensuring families stay together, creating a lasting impact by supporting our teams.
• Collaborative Environment: Join a passionate team dedicated to our mission, where your insights and expertise are valued.
• Professional Growth: We support your career development and offer training to help you grow.
• Community Impact: Become part of a trauma informed organization that makes a positive difference.
• Work-Life Flexibility: We offer hybrid schedules for many roles and a 9/80 work schedule.

Salary and Benefits:

• Salary Range: $70,000 - $75,000
• Paid Time Off: 10 paid holidays, and a generous PTO policy
• Employee Assistance Program (EAP)
• Medical, Non-Stop Benefits Card (we pay for most medical services and copays!)
• Dental, and Vision Insurance, Pet Insurance
• Chiropractic and Acupuncture services, 20+ visits per year
• Disability Insurance
• 403(b) Retirement Plan
• 403(b) Company Match
• Flexible Spending Accounts (FSA)
• And more!

Compensation: In accordance with California law, the expected salary range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.

Role Summary: The Behavioral Health Clinical Quality Specialist plays a key role in ensuring compliance with Department of Mental Health (DMH) standards and enhancing the quality of behavioral health services across the agency. Reporting to the Quality Manager, this position leads internal monitoring efforts, supports accreditation and audit readiness, provides training and technical assistance, and manages program data to drive continuous improvement and demonstrate impact. The ideal candidate is detail-oriented, collaborative, and committed to fostering a culture of service excellence.

• Schedule: Monday - Thursday, 09:00 AM - 06:00 PM; Friday 09:00 AM - 05:00 PM; Every other Friday off!
• Location: 155 N. Occidental Blvd, Los Angeles, CA 90026

Duties and Responsibilities:

• Serve as the agency's subject matter expert on Department of Mental Health (DMH) and behavioral health compliance; maintain records and deliver staff training on updated policies and procedures.
• Conduct monthly clinical case record reviews, complete reports, and collaborate with internal teams to prepare for audits, certifications, and inspections.
• Identify training needs and develop, implement, and facilitate compliance and clinical quality trainings in partnership with the Learning & Development Specialist.
• Promote a culture of service excellence by supporting accreditation efforts, maintaining program standards, and coordinating with cross-functional teams.
• Manage behavioral health data systems, analyze trends, develop outcome dashboards, and prepare performance reports to guide continuous quality improvement.

Qualifications:

• Master's degree in Social Work, Marriage and Family Therapy, Psychology, or Counseling required
• 2+ years' experience working as a clinician with DMH paperwork

St. Anne's Family Services is an equal opportunity employer and encourages candidates from all backgrounds to apply!