Be there when it matters-and practice at the top of your license.
At Crisis Connections, crisis clinicians don't read scripts or carry caseloads. They provide real-time clinical decision-making, guide life-saving interventions, and serve as trusted clinical leaders supporting the front-line staff who answer the call.
As a Crisis Services Clinician, you'll combine direct crisis assessment with clinical leadership-supporting callers in their most critical moments while mentoring and consulting with crisis phone staff and volunteers. This is high-acuity work done collaboratively, with structure, backup, and mission-driven purpose.
If you thrive in fast-paced environments and want crisis work that is clinically meaningful and sustainable, this role offers impact, stability, and strong team support.
What You'll Do
- Provide clinical assessment, suicide risk evaluation, and crisis intervention via telephone
- Serve as the clinical lead on shift, offering real-time consultation, coaching, and support to crisis phone staff and volunteers
- Coordinate crisis response, including hospital diversion, triage, and one-call coordination with first responders
- Authorize inpatient services using clinical judgment and least-restrictive care principles
- Ensure accurate documentation and adherence to high clinical and ethical standards
- Collaborate with community partners, hospitals, mobile crisis teams, and public mental health agencies
This Role Is a Great Fit If You
- Enjoy rapid assessment, clinical consultation, and decision-making in high-acuity situations
- Prefer shift-based work without an ongoing caseload
- Value collaborative practice and structured clinical leadership
- Want meaningful crisis work without field response or productivity quotas
Requirements
What We're Looking For
- Master's degree in a social science or related field
- Eligible for or pursuing Agency Affiliated Counselor (AAC) licensure or higher (Licensure costs reimbursed; support provided)
- At least 2 years of supervised clinical experience working with individuals experiencing serious mental illness
- Strong clinical judgment, calm decision-making, and comfort in high-pressure situations
- Prior leadership, supervision, or consultation experience strongly preferred
Why Join Crisis Connections
- Mission-driven work with immediate, life-changing impact
- Supportive, collaborative clinical team with ongoing training and consultation
- Union-represented role with predictable wage progression and job protections
- Excellent benefits, including medical, dental, vision, PTO, paid holidays, and retirement options
- Annual wage increases and opportunities for growth
- Flexible scheduling, free parking, and transit benefits
- A workplace that actively values diversity, equity, inclusion, and lived experience
Location: Seattle, WA - In-Person
- Full-Time Graveyard Positions* $36.16/hour + $4/hour graveyard differential Union-represented (OPEIU)
Our Commitment
Crisis Connections is an equal opportunity employer. We strongly encourage candidates from BIPOC, LGBTQ+, and disability communities to apply. Diverse perspectives strengthen our organization and the care we provide.
Ready to make a difference?
If you're a skilled, compassionate clinician ready to lead in moments that matter most, we'd love to hear from you. Apply today and help ensure no one faces crisis alone.