Behavioral Health Data & EHR Specialist

Basic Function: 

The Behavioral Health and Clinical Services (BHCS) Data Specialist supports in maintaining accurate data, improving reporting systems, supporting EHR workflows, and assisting with psychiatric scheduling. This position helps optimize quality, compliance, scheduling, data integrity, and reporting efforts to support clinical operations, leadership decision-making, and the overall mission of Ada S. McKinley Community Services, Inc.

Reporting Relationship:

Reports to: Office Manager

Supervises (Position Title): None

Principal Duties and Responsibilities

• Coordinate and schedule appointments for the Psychiatric Department while managing provider schedules in collaboration with the Psychiatric Nurse and clinical team.

• Maintain the accuracy and integrity of client, program, and operational data within the electronic health record (EHR) system and other agency databases.

• Conduct routine data audits to identify discrepancies, improve documentation practices, and support quality assurance, compliance, and accurate reporting.

• Analyze healthcare and program data to identify trends, service metrics, key performance indicators (KPIs), and opportunities to improve program performance and operational effectiveness.

• Develop, maintain, and distribute reports, dashboards, outcome measures, PQI reports, and other data tools to support leadership, clinical teams, and organizational decision-making.
• Prepare clear, data-informed reports and recommendations to support workflow improvements, service delivery, compliance initiatives, and program outcomes.

• Configure, maintain, troubleshoot, and improve EHR workflows, templates, user settings, and system functions, including testing, implementation, data migration, and system enhancements.

• Provide technical support, training, and guidance to staff on EHR functionality, workflows, and best practices to promote efficient system utilization and data integrity.

• Collaborate with clinical, administrative, quality assurance, and leadership teams to support continuous quality improvement initiatives and ensure compliance with organizational policies and regulatory requirements.

• Perform other duties as assigned.

Requirements:

• High school diploma or equivalent required.

• Bachelor’s degree in data analytics, Health Information Management, Healthcare Administration, Business Administration, Information Systems, Social Services, or a related field preferred;

• Three years of relevant experience supporting electronic health record (EHR) systems, healthcare reporting, quality improvement, clinical operations, or data management within a healthcare, behavioral health, nonprofit, or human services setting.

• Three years of experience in behavioral health, healthcare, nonprofit, or social service settings preferred.

Compensation

• Fulltime Role
• 55,000.00 to 60,000.00 Annually

Benefits

• Paid vacation
• Paid Sick Time
• 12 Paid Holidays
• Medical
• Dental
• Vision
• 403(b) Plan  
• Life Insurance
• Long-term & short-term disability
• Employee assistance program (EAP)
• Family medical leave
• Tuition reimbursement

Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer.

Skills, Knowledge, and Abilities:

• Strong attention to detail with the ability to collect, organize, review, and maintain accurate information across electronic health record (EHR) systems, reports, spreadsheets, and agency databases.

• Experience working with electronic health record (EHR) systems, healthcare reporting, client information systems, or agency databases within a healthcare, behavioral health, nonprofit, or human services environment.

• Ability to analyze and interpret healthcare data to identify trends, service metrics, quality indicators, and opportunities for operational improvement.

• Advanced proficiency in Microsoft Excel, including formulas, pivot tables, sorting, filtering, data validation, and report development.

• Ability to develop reports, dashboards, and visual summaries that communicate meaningful insights to leadership and program staff.

• Strong analytical and problem-solving skills with the ability to identify data discrepancies, recommend process improvements, and support quality improvement and compliance initiatives.

• Experience supporting EHR workflows, system configuration, user support, testing, troubleshooting, implementation, and staff training is preferred.

• Knowledge of HIPAA, healthcare documentation standards, and data privacy requirements, with the ability to collaborate effectively with clinical, administrative, and leadership teams while managing multiple priorities and deadlines.

Mental/Physical Demands: Ability to conceptualize and solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.  While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel and talk or hear.  The employee frequently is required to sit.  The employee is occasionally required to stand and walk.  The employee must lift and/or move up to 10 pounds and occasionally life and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Environmental Conditions: The noise level in the work environment is usually moderate.  Duties are performed in a typical office environment.  No unusual or adverse working conditions exist.

This description documents the general contents and requirements of the job.  It is not to be construed as an exhausted statement of duties, responsibilities, or requirements.  The principal duties and responsibilities shown are all essential job functions except for those indicated with an asterisk (*).  The requirements listed above are representative of the knowledge, skill and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.