Behavioral Health Nurse Manager

Reports To: Director of nursing

Position Summary:

The Behavioral Health Nurse Manager is responsible for the clinical, operational, and administrative oversight of nursing services within the Behavioral Health Department across five outpatient locations. The Nurse Manager leads a team of three registered nurses and five medical assistants while ensuring the delivery of safe, high-quality, patient-centered care for both adult and pediatric populations.

The Behavioral Health Nurse Manager oversees nursing operations supporting outpatient psychiatry/BH services, Transcranial Magnetic Stimulation (TMS), Spravato® (esketamine) treatment services. The position ensures compliance with federal, state, HRSA, DEA, REMS and organizational standards while promoting continuous quality improvement and interdisciplinary collaboration.

Essential Duties and Responsibilities:

Clinical Leadership

• Provide clinical leadership and oversight for behavioral health nursing and MA services across five clinical locations.

• Ensure safe, evidence-based practice for pediatric and adult behavioral health patients.

• Develop and maintain workflows that promote efficiency, quality, and patient safety.

• Support integrated care between behavioral health, primary care, pharmacy, and specialty services.

• Monitor and audit nursing documentation for completeness, quality, and regulatory compliance.

• Serve as a clinical resource for complex patient care issues.

• Participate in development and implementation of nursing protocols, standing orders, and clinical procedures.

Staff Leadership

Supervise, coach, mentor, and evaluate:

• 3 Registered Nurses

• 5 Medical Assistants

Responsibilities include:

• Recruitment and onboarding

• Orientation and competency validation

• Annual performance evaluations

• Corrective action

• Scheduling and staffing

• Employee engagement and retention

• Promote teamwork, accountability, and a culture of respect and continuous learning.

Program Oversight

Transcranial Magnetic Stimulation (TMS)

Ensure:

• Appropriate patient screening

• Treatment workflow compliance

• Equipment maintenance coordination

• Staff competency

• Documentation standards

• Quality monitoring

Spravato (Esketamine) Program

Serve as nursing lead for the Spravato clinic by ensuring compliance with:

• FDA REMS Program requirements

• DEA regulations

• Medication storage and security

• Observation and monitoring requirements

• Patient education

• Documentation standards

• Emergency preparedness

• Staff competency validation

Operational Management

• Coordinate nursing coverage across five clinic locations.

• Monitor staffing needs and productivity.

• Collaborate with behavioral health leadership on operational planning.

• Oversee clinical supply management.

• Participate in emergency preparedness planning.

Minimum Qualifications

Education and licensure

• Graduate of an accredited school of nursing (RN or LPN)

• Current unrestricted Massachusetts nursing license

Experience

• Minimum five years of progressive nursing experience

• Preferred three years of leadership or supervisory experience

• Experience in behavioral health or psychiatric nursing.