Behavioral Health Outreach Coordinator

Behavioral Health Outreach Coordinator

Salary

$43,755.00 - $78,299.00 Annually

Location

Community Safety Department 200 S. Elm St. Greensboro, NC., NC

Job Type

Active Full-Time

Job Number

05528

Department

Community Safety

Division

Community Safety

Opening Date

09/02/2026

Closing Date

9/16/2026 11:59 PM Eastern

• Description
• Questions

Welcome to the City of Greensboro. As an employer of choice, the City of Greensboro is committed to providing our employees with meaningful careers, competitive benefits, wellness resources, and programs designed to support their professional and personal well-being.

Discover what it's like to build your career with the City and learn more about the many benefits of being a City employee. Click Here to explore life at the City of Greensboro.

Description

Behavioral Health Outreach Coordinator

Compensation and Benefits:

The Full Salary Range for this position is $51,816.00 - $75,287.00 Annually. The Expected Hiring Range is $51,816.- $63,330 Annually, depending on qualifications, with an excellent benefits package. You can learn more about the benefits that the City of Greensboro offers by visiting https://www.greensboro-nc.gov/departments/people-culture/benefits

About BHRT

The Behavioral Health Response Team (BHRT) has been specially trained to handle incidents involving persons with mental illness and those in crisis with care and expertise, ensuring such persons receive appropriate responses based on their needs.

Work Schedule:

Monday-Friday 8:00-5:00

Primary Duties/Brief Description of Work:

The Community Outreach Coordinator is responsible for:

Outreach Coordinator will follow up on referrals made from GPD officers or other sources and will make proactive contacts with individuals identified as frequent 911 callers. Follow-up may be over the phone or in person and could include, but is not limited to, providing education about the purpose of the BHRT, providing information about local mental health/substance use resources, linking people to resources for basic needs, coordinating with providers and supports, etc. This individual will be expected to travel to individuals homes, homeless shelters, and other locations in the community in order to make contact. The outreach coordinator will be expected to operate independently and in consultation with the Team Lead in order to provide appropriate follow-up and referrals. Outreach Coordinator will coordinate with other community resources for care coordination and may participate in resource fairs or other community events on behalf of the team.

Qualifications

Minimum Qualifications:

• Associate degree with 4-6 years of experience in case management, mental health, substance use, or a related field

Preferred Qualifications:

• Bachelors Degree in social work, psychology, or a related field

01

What is your highest level of Education? Please select Not Applicable if you do not possess a high school diploma or GED. All Education/Degrees must also be reflected in the Education section of your employment application.

• Not Applicable
• Some High School Education
• High School Diploma / GED
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree

02

Please select the "class" category drivers license you posses.

• No Drivers License
• NCID (North Carolina Identification Card)
• Type C
• Type A CDL
• Type B CDL
• Out of state Commercial Drivers License (CDL)
• Out of state non/commercial Drivers License

03

How many years of experience do you possess in case management, mental health, substance use, or related fields? Human Resources will not process incomplete answers. You must also clearly state your experience in the Employment / Work History section of your employment application.

• No experience
• Less than 2 years of experience
• 2 years of experience, but less than 4 years of experience
• 4 years of experience, but less than 6 years of experience
• 6 years of experience, but less than 8 years of experience
• 8 years of experience, but less than 10 years of experience
• 10 or more years of experience

04

Clearly describe your experience (company name, job duties, etc.) your experience in case management, mental health, substance use, or related field. • If you have no experience, please type "Not Applicable" or "N/A." • Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers. •You must also clearly state your experience in the Employment / Work History section of your employment application.

05

Do you have experience or training in Crisis intervention?

• Yes
• No

06

Do you have a Bachelors degree in social work, psychology, or related field?

• Yes
• No

07

I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.

• I understand

Required Question

Employer City of Greensboro

Address 300 West Washington Street

Greensboro, North Carolina, 27401

Website http://www.greensboro-nc.gov