NOTE - This position is evening shift, 2:30pm to 11:00pm, at the VA Treatment Center for Children.
The Behavioral Health Security Specialist provides security services to either Inpatient Psychiatry Units or the Virginia Treatment Center for Children (VTCC) by courteously assisting staff, visitors, and patients; enforcing rules and regulations of VCUHS; projecting a positive image; and promoting a safe healthcare environment. This role is a non-sworn security position.
The Behavioral Health Security Specialist provides proactive violence prevention and training toward fulfilling the basic mission of the Inpatient Psychiatry Units, VTCC and the VCUHS. This role talks with and calms agitated patients to resolve risky situations and evaluates ways to enhance safety and customer service through innovative programs and training.
Licensure, Certification, or Registration Requirements for Hire:
Valid Virginia Driver's License and acceptable driving record that reflects safe and lawful motor vehicle operation (if duties require operating a vehicle)
Licensure, Certification, or Registration Requirements for continued employment:
Valid Virginia Driver's License and acceptable driving record (if duties require operating a vehicle)
Experience REQUIRED:
Minimum of three (3) year of security, public safety or law enforcement work experience
Experience PREFERRED:
Five (5) years of security, public safety or law enforcement work experience
Education/training REQUIRED:
High School Diploma or equivalent
Education/training PREFERRED:
Associates Degree in Criminal Justice or related field Training or certification in conflict resolution, de-escalation and/or violence prevention
Independent action(s) required:
De-escalates agitated patients, both individually and as a member of a team.
Evaluate the physical environment and develop patient management strategies.
Prevent potentially risky and/or violent situations.
Supervisory responsibilities (if applicable): N/A
Additional position requirements:
Ability to work all shifts including weekends and holidays and extended hours based on schedule and organizational needs.
Age Specific groups served:
As appropriate based on unit assignment.
Physical Requirements (includes use of assistance devices as appropriate):
Physical: Lifting 20-50 lbs.
Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive)
Other: Physical intervention in conflict resolution/de-escalation when needed
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change
Evenings
EEO Employer/Disabled/Protected Veteran