Behavioral Health Technician III - Behavioral Health Unit

Duties and Responsibilities

Essential Functions:

• Assists in developing and executing individual treatment plans for clients.
• Provides day-to-day oversight of all therapeutic activities.
• Provides individual, group, and family therapy utilizing a wide range of techniques designed to treat mental illness, emotional problems, social and interpersonal problems, and functional deficits.
• Maintains an awareness of significant client history, present status, and any precautions in effect. Collaborates with other staff to provide input into treatment plans for individual clients.
• Orients family members to nature of therapeutic services and the specific program.
• Increases other family members understanding of client needs and progress.
• Promotes positive family relations, especially effective parental strategies.
• Exhibits clinically appropriate relational (e.g., accurate empathy, active listening) skills.
• Manages behavioral crises including 1:1 observation, redirection, physical restraint and team crisis interventions.
• Writes behavioral management plans for acute patients in cooperation with treatment team recommendations.
• Completes assessments as needed.
• Assists with medication administration and recording as directed.
• Communicates relevant client progress and participating in weekly treatment team planning.
• Maintains on-going professional relationships with personnel from schools, public agencies, and mental health and drug and alcohol treatment facilities.
• Addresses and resolving client funding matters.
• Conducts inter-agency meetings as necessary.
• Collaborates in appropriate treatment and discharge plans with client, guardians, and community agencies.
• Provides transportation in a WellSpan Philhaven vehicle to and from the program for clients that meet requirements and are in need of transportation.

Common Expectations:

• Demonstrates leadership through collaboration with other team members, maintaining positive solution-focused communication, taking initiative, leading by example, demonstrating open and consistent communication, understanding of diagnosis and clinical interventions, and investing in the development of growth of staff and the program.
• Demonstrates knowledge of the principles of growth and development over the life span of the assigned client population.
• Assesses and interprets client age specific data and provides appropriate, age specific treatment.
• Establishes and maintains positive therapeutic relationships with clients.
• Demonstrates commitment to clients, visitors and other staff by complying with all applicable safety regulations, identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety, and participating in safety education programs and root cause analyses as required.
• Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
• Attends scheduled meetings as required.
• Maintains proficiency in Therapeutic Crisis Intervention (TCI) principals of de-escalation.
• Computer and keyboarding skills at a level normally acquired during business school training.
• Complete documentation according to established standards.
• All other responsibilities as assigned by the program director.