The role involves supervising bellmen and performing daily duties to ensure high guest service and sustainability standards.
Essential functions include scheduling, coaching, and supporting staff; managing staffing levels within budget; maintaining security and accurate records for guest keys; accommodating guest requests; coordinating luggage needs; ensuring equipment and supply cleanliness; documenting daily activities; handling luggage carts; tagging and storing luggage; escorting guests; delivering items; assisting with room changes; and striving to improve guest satisfaction scores.
Position requirements include a high school diploma (preferred) and previous related hotel experience.
The work environment involves varying schedules, including holidays and weekends, with physical demands such as standing, walking, lifting up to 50 pounds, bending, and reaching.
E.O.E.