Bell Person (Ground Control)

# YOTEL Hotel Information

WELCOME TO YOTELA hotel that moves as fast as you. YOTEL has prime locations around the world for you to get centred quickly. Staying with us means spending time in the worlds smartest places where desirable tech and design-led environments make a real connection with modern travellers on the go.

# About the Organization

YOTEL offers guests a hotel experience that challenges the status quo with a promise to deliver a different kind of stay through awesome people, smart design, and the creative use of technology.

# Job Title: Bell Person Ground Control

## Job Description

Bell Attendants are responsible for assisting guests with luggage, meeting and greeting guests upon arrival and departure, aiding the Front Desk, and providing lobby doors coverage. Major Duties & Responsibilities:

• Greet and acknowledge all guests in a warm and friendly manner while remaining calm with demanding guests.
• Escort guests to their rooms and explaining the room facilities upon arrival.
• Retrieve and deliver luggage and packages to guests and undertake various other requests in order to ensure their comfort.
• Help guests change or move to other cabins if need arises.
• Transport departing guests luggage from the room to the lobby ensuring that the guest has verified that all luggage has been accounted for.
• Aid guests in meeting transportation needs to various destinations via taxi or other ground transportation.
• Escort and introduce arriving guests or visitors to the valet if onsite parking is needed.
• Maintain ongoing rapport with guests as they enter and exit the hotel.
• Assist with keeping lobby area and front drive clean and orderly.
• Ensure that luggage has been stored safely according to prescribed procedures.
• Be fully aware of what functions are going on in the hotel and hours of operations for Food & Beverage outlets.
• Provide and assist guests with general services and information that enhances the YOTEL guest experience.
• Attend daily pre-shift meetings and monthly department meetings.
• Demonstrate self-confidence, energy, and enthusiasm at all times.
• Extend professionalism and courtesy to crew members and guests at all times.
• Other duties as required.

## Position Requirements

• Skills:
• Ability to read and speak English fluently.
• Second or multiple languages are a plus.
• Qualifications:
• Ability to perform under pressure and maintain consistency in a fast-paced environment.
• Ability to stand for long periods of time and walk moderate distances.
• Ability to lift, pull, and push a moderate weight about 75 pounds.
• Other duties as required.

## Salary

• Rate Of Pay:
• Will need to work various shifts.
• Shift:
• Full-Time
• Part-Time
• Full-Time
• Exempt
• Non-Exempt
• Non-Exempt

## EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

## Application Information

This position is currently accepting applications. Apply Now.