Bench Technician / Computer Support Specialist – Grow With Us

BEYOND IT SUPPORT LLC
  • Norwalk, CT
  • Full-time
30+ days ago

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Training & development
  • Vision insurance

We’re a fast-growing MSP and Computer Repair company.  Our small business and residential IT, helping people and businesses creates smooth, stress-free home office setups. 


We’re looking for someone who doesn’t just want to fix computers — but wants to grow, learn, and earn more by being part of something we’re building from the ground up.


Unique Opportunity: In addition to your base pay, you’ll have the ability to earn commission by identifying and bringing in new business — whether it’s a small business client, ongoing support agreement, or referral.

    What You’ll Be Doing


  • Diagnose, repair, and upgrade desktops, laptops, and devices
  • Troubleshoot hardware, software, and performance issues
  • Remove viruses/malware and optimize systems
  • Set up and support home offices (Wi-Fi, printers, remote work setups)
  • Provide in-shop (bench) work and occasional onsite support
  • Deliver excellent customer service and build client relationships
  • Spot opportunities where clients need additional services or support
Earn More With Commission


  • Identify opportunities for new clients or additional services
  • Refer or help close managed services, support plans, or projects
  • Earn commission on new business you help bring in
  • Be rewarded for thinking beyond the bench
What You Bring


  • 3–5 years of hands-on computer repair/support experience
  • CompTIA A+ Certification (required)
  • Strong knowledge of Windows, hardware, and basic networking
  • Natural problem-solver who can think independently
  • Strong communication and people skills
  • Motivated, curious, and growth-oriented

Why This Role Stands Out


  • Be part of a growing market launch
  • Stay hands-on with real technical work
  • Learn the business side of IT
  • Commission potential on top of base pay
  • Clear path for growth as we expand
Who This is Perfect For


Someone who:


  • Loves solving tech problems
  • Wants to grow beyond just “fixing computers”
  • Is comfortable talking to clients and spotting opportunities
  • Wants income upside, not just a fixed paycheck
Apply Now


Send your resume and a quick note about why this opportunity excites you.

Numbers & Facts

LocationNorwalk, CT
Job TypeFull-time

Skills

  • Communication Skillsunmatched
  • CompTIA A+unmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • Desktop Administrationunmatched
  • Hardware Repairunmatched
  • Health Insuranceunmatched
  • High Tech Industryunmatched
  • Identify Issuesunmatched
  • Interpersonal Skillsunmatched
  • Laptop PCunmatched
  • Malwareunmatched
  • Microsoft Windows Operating Systemunmatched
  • On Site Supportunmatched
  • Printersunmatched
  • Problem Solving Skillsunmatched
  • Sales Prospectingunmatched
  • Small Businessunmatched
  • Software Administrationunmatched
  • Training/Teachingunmatched
  • Virusesunmatched
  • Vision Planunmatched
  • Wi-Fiunmatched
  • Work From Homeunmatched

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