Job Title: Benefit Educator Location: Richmond, VA 23220 Duration: 8 Months+ (Possible Extension) Schedule: As-needed basis | Anticipated minimum 15 hours/week during peak season Job Summary: The Benefit Educator is responsible for conducting open enrollment meetings and customer events to educate customers about products, services, and programs. This is a customer-facing role that requires delivering presentations and creating a positive customer experience through professional communication and product knowledge. Hours are variable and based on event demand. Responsibilities: Conduct virtual, onsite, or prerecorded group presentations for existing and prospective customers Represent the organization at open enrollment meetings, benefit fairs, and health fairs Educate customers on products, services, and programs Maintain knowledge of products, programs, and initiatives Follow established guidelines and procedures for assigned events Refer customer service, billing, and administrative inquiries to internal teams Track and update event details, attendance, and insights in Salesforce by assigned deadlines Requirements: High School Diploma or GED Current and active Health & Life License Experience presenting employer-sponsored benefits and health insurance Strong communication and presentation skills Proficiency in Microsoft PowerPoint, Word, Salesforce, WebEx, MS Teams, and Allego Must be available during peak season (August–December) Ability to travel 75–100% for client events, meetings, and trainings Must have reliable transportation Ability to maintain and use a personal company-approved device (smartphone or tablet)I
Integrated Resources, Inc