Business Administration, Communication Skills, Compensation and Benefits, Customer Support/Service, Employee Benefits, Employee Orientation, Establish Priorities, Genetics, HRIS/HRMS, Health Plan, Healthcare, Human Resources, Insurance, Leadership, Legal, Microsoft Office, Onboarding, Organizational Skills, Payroll Software/Services, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Record Keeping, Regulations, Research Administration, Retirement Plan, System Integration (SI), Tuition Reimbursement, Vendor/Supplier Relations, Willing to Travel, Writing Skills
Benefits Administrator
The Benefits Administrator position is responsible for administrative planning and day to day operation of all employee benefit plans, programs, financial wellness, voluntary benefits and related duties and initiatives as required or requested. The duties of this position may vary by individual, and the incumbent will need to be flexible between areas of responsibility and focus, based on the needs of internal HCM, employees and the organization.
Essential Responsibilities/Accountabilities:
- Administers and supports all active employee and retirement / post-retirement benefits.
- Provides on-going benefits delivery and experience through diverse methods of employee communications. Maintains employee records with all relevant information.
- Administers, researches, and resolves all employee benefit related inquiries and issues.
- Masters and interprets all employee benefit plan documents and programs to efficiently administer and make determinations when required.
- Supports and administers benefits compliance, including audit assistance.
- Provides employee new hire benefit orientation and onboarding.
- Manages benefit related enrollments (new hire, qualifying events, annual open enrollment).
- Interfaces with benefit vendors on a regular basis (401K, FSA, HSA, life insurance, etc.).
- Maintains all benefit related information to ensure accuracy (documents, forms, site, etc.).
- Administers the Tuition Assistance and reimbursement plan.
- Keeps abreast of new developments for all employee related Benefits.
- Escalates appropriately to management.
- Provides direct support to the Manager, Corporate Benefits & Financial Wellness as needed.
- Demonstrates agility, adaptability, and the ability to lead as a change agent ambassador.
Minimum Resource Qualifications:
- Bachelor's degree in Business Administration or relevant field with 3 or more years of experience in the Benefits field of Human Resources. In lieu of degree, a combination of education and related experience equivalent to 7 years will be considered.
- Solid understanding of benefit plans and relevant regulations.
- Familiarity with HRIS/Payroll integrated systems.
- Exceptional customer service skills.
- Demonstrated business problem solving and process development skills.
- Excellent organizational skills and the ability to prioritize assignments.
- Strong presentation skills.
- Ability to maintain confidentiality and discretion with employee information.
- Excellent written and verbal communication skills and the ability to interact with employees at all levels of the organization.
- Ability to work independently and within teams.
- Proficient in Microsoft Office Suite.
Physical Requirements:
- Ability to perform all essential duties in a flexible work environment.
- Ability to work at regional on-site facilities on a regular weekly basis as agreed upon and/or ability to travel across the health plan service regions.
Equal Opportunity Employer: Excellus Client Client is an Equal Opportunity Employer. As such, requires all suppliers of temporary staffing resources to affirm the rights of every person to participate in all aspects of employment without regard to race, color, sex/gender, age, disability, religion, creed, citizenship status, national origin, veteran status, military status, marital status, familial status, domestic violence victim status, sexual orientation, gender identity, predisposing genetic characteristic, genetic information, or any other status protected under the law.