Ready to elevate your career? GFL] is expanding! We are officially hunting for our next Benefits Administrator in Raleigh, NC-someone ready to bring fresh ideas and grow alongside a dynamic team. About UsGFL is one of the largest diversified environmental services company in North America, providing comprehensive solid waste management services from its platform of facilities throughout Canada and 18 U.S. states. Recognized by our signature fleet of bright green trucks and equipment, we offer a wide range of environmental and industrial services to businesses, communities and households, providing a consolidated and sophisticated approach to meeting our customers' needs. One of the keys to our success lies in the diversity of our services and our ability to deliver robust integrated solutions, all from a single efficient company. We believe that, by providing safe, accessible and cost-effective solutions, we encourage greater environmental responsibility and allow our customers and the communities we serve to be Green For Life.
The RoleWe are looking for a detail-oriented, knowledgeable, and empathetic US Benefits
Administrator to manage and optimize our employee benefits programs. In this role, you will be a primary point of contact for employees navigating health insurance, retirement plans, wellness incentives, and leave policies. Your ultimate goal is to ensure smooth day-to-day operations, maintain strict compliance with federal and state regulations, and enhance the overall employee experience.
Key Responsibilities- Benefits Program Administration: Manage day-to-day operations of US group benefits programs, including medical, dental, vision, short/long-term disability, life insurance, , Flexible Spending Accounts (FSA), and Health Savings Accounts(HSA).
- Enrollment & Lifecycle Events: Coordinate and execute annual Open Enrollment periods, handle new hire benefit orientations, and process mid-year qualifying life events (e.g., marriage, birth of a child).
- Compliance Management: Ensure all benefit plans and practices remain strictly compliant with US regulations and reporting requirements, including ERISA, ACA (Affordable Care Act), COBRA, FMLA, HIPAA, and Section 125. Assist with annual non-discrimination testing.
- Employee Support: Serve as the first line of contact for employee inquiries. Explain coverage details, assist with complex claims resolution, and guide employees through the leave of absence process.
- Vendor & Broker Liaison: Act as the primary interface between the company, insurance brokers, and third-party administrators (TPAs) to resolve data discrepancies or plan design issues.
- Payroll &; Billing Reconciliation: Partner closely with the payroll department to ensure accurate benefit deductions. Audit, review, and reconcile monthly carrier invoices to ensure precise billing.
- Data &HRIS Maintenance: Ensure employee records and benefit choices are accurately updated in the Human Resources Information System (HRIS). Compile tracking, utilization, and compliance reports as needed.
What We're Looking For (Qualifications)- Education: Bachelor's degree in Human Resources, Business Administration, Finance, or a related field (or equivalent practical experience).
- Experience: 2-5 years of dedicated experience in US benefits administration in a total rewards HR role.
- Regulatory Knowledge: Strong working knowledge of foundational US federal and state labor laws (FMLA, COBRA, ACA, ERISA, ADA).
- Technical Proficiency: Hands-on experience navigating HRIS platforms (GFL utilizes Workday) and a strong proficiency in Microsoft Excel (VLOOKUPs, pivot tables) for data auditing.
- Soft Skills: * Excellent written and verbal communication skills (ability to explain complex policy language in simple terms).
- High emotional intelligence and confidentiality when dealing with sensitive health/financial data.
- Strong analytical and troubleshooting skills.
Preferred Qualifications (Nice-to-Haves)- Professional HR or Benefits certification, such as CEBS (Certified Employee Benefit Specialist), SHRM-CP, or PHR.
- Prior experience managing multi-state benefits or handling leave administration for a remote workforce.
What We OfferWhy join us? We believe in taking care of our team. Here is a snapshot of our total rewards you can expect: • Health: 4 medical plan options including a HSA with employer contribution & match
program, dental, and vision coverage.
• Wellness: Employee Assistance Program w