Analysis Skills, Benchmarking, Brokerage, COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985), Communication Skills, Content Structure, Customer Retention/Renewal, Customer Support/Service, Data Quality, Employee Benefits, Establish Priorities, Financial Reporting, Financial Services, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, Insurance, Marketing, Marketing Plan, Mathematics, Medicare, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Multitasking, Negotiation Skills, Network Performance/Analysis, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Project Evaluation, Sales Strategy, Salesforce.com, Team Player, Technical Support, Telephone Skills, Time Management, Underwriting, Utilization Management, Worker's Compensation, Writing Skills