Benefits Coordinator / Administrative Assistant

South Shore Staffing

Braintree, MA

JOB DETAILS
SKILLS
Administrative Skills, Auditing, Benefits Software, Billing, Business Administration, ColdFusion Markup Language (CFML), Communication Skills, Compensation and Benefits, Contact Management, Customer Acquisition, Data Collection, Data Entry, Data Management, Demographics, Dental Insurance, Detail Oriented, Disability Insurance, Establish Priorities, FMLA (Family and Medical Leave Act of 1993), Finance, Graphic Design, HIPAA (Health Insurance Portability and Accountability Act), Human Resources, Intranet, Life Insurance Software, Mail Processing, Microsoft Excel, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Multitasking, Nonprofit, OpenHire, Organizational Skills, Payroll Management, Payroll Software/Services, Printing, Seminars, Telephone Triage, Time Management, Web Design, Webinar
LOCATION
Braintree, MA
POSTED
30+ days ago
Benefits Coordinator Non-Profit Braintree Ma

SUMMARY: The Benefits Coordinator's primary responsibility is to provide administrative support to the Benefits Department. Other key responsibilities
include supporting the Family Medical Leave program, Family and Medical
Leave Act administration, Continuation of Coverage program, and Open Enrollment for both the Health and Dental Plans and Supplemental Benefits. The Benefits Coordinator will work primarily on-site in Braintree.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Serve as the first point of contact to the Benefits Department by answering in-bound telephone calls on the main line, responding to emails sent to the main benefits email address, and triaging calls and emails to the appropriate member of the Department as needed.
  • Support the administration of the FMLA, which includes gathering information to determine employee eligibility, preparing required employer notices, and tracking leaves.
  • Support the FML program by determining employee eligibility, managing payroll data, entering and tracking CFML data, preparing and uploading demographic files, and compiling claims and income reporting.
  • Prepare, mail, and distribute daily, weekly, monthly, and other mailings as needed. Utilize mail merge function as appropriate.
  • Provide administrative assistance with Open Enrollments for the Health and Dental Plans and Supplemental Benefits.
  • Maintain department contact list for participating locations and access lists for benefit administration system; monitor for discrepancies and updates needed.
  • Complete filing, printing, and scanning on a regular basis.
  • Assist with Long Term Disability and Life Insurance applications.
  • Assist with data entry and data review.
  • Assemble Trustee binders.
  • Update/assemble benefit materials, including new hire and open enrollment packets.
  • Provide administrative assistance with planning for health fairs, vaccine clinics, retirement seminars, and other on-site wellness events.
  • Process monthly vendor invoices, including obtaining necessary approvals and submitting to Finance.
  • Monitor office supplies and submit orders as needed.
  • Retrieve and distribute mail. Bring outgoing mail to the mail room.
  • Conduct benefits orientations for new hires and newly benefit-eligible employees.
  • Review department website and Intranet page for necessary updates and post updates as needed.
  • Assist with administration of supplemental benefits, including auditing enrollments, and processing changes, new enrollments, and terminations.
  • Process Continuation of Coverage Health and Dental Plan enrollments and disenrollments, which includes coordination with the Finance Department.
  • Other duties as needed.
QUALIFICATIONS:
  • Bachelor's degree in Business Administration, Human Resources, or related field is preferred but not required. Relevant work experience considered in lieu of college degree.
  • One to two years of experience in a Human Resources and/or Benefits and/or Communications function preferred.
  • Strong Microsoft skills, particularity in Word, PowerPoint, and Excel. Experience with graphic design, website maintenance, and webinar programs a plus.
  • Knowledge of payroll and benefits software a plus.
  • Knowledge of HIPAA compliance a plus.
  • Knowledge of FMLA and leave management a plus.
  • Ability to prioritize, work efficiently, complete tasks within deadlines, and multitask.
  • High level of attention to detail and accuracy.
  • Experience in handling confidential information.
  • Ability to work independently.
  • Ability to communicate effectively through e-mail and/or telephone.
  • Willingness to support the mission of the organization.

About the Company

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South Shore Staffing