Benefits Coordinator

Responsible for the administration of various employee benefit programs for all active eligible employees and retirees.

• Responsible for administrating various employee benefit programs, including group health, dental, vision, accident, disability, life insurances, flexible spending accounts (FSA), health savings accounts (HSA), retirement plans, COBRA coverages, and wellness benefits; determines employee and dependent eligibility, processing elections, terminations, and changes; ensures notice requirements; maintains and retains records while complying with reporting requirements. Educates employees who are entering retirement, processes and certifies retirement applications to The Retirement Systems of Alabama (RSA)/Teachers’ Retirement System (TRS) and verifies and confirms receipts of such documents with RSA.
• Participates in renewals and plan analysis, coordinates open enrollment activities and events, and assists with electronic enrollment system administration and HRIS/HRM/ERP systems, including the set-up and updates for benefit plans and file feeds.
• Administers Family and Medical Leave Act (FMLA), Paid Parental Leave (PPL) in states where such programs are required, and disability type leave programs, to include but not limited to, managing notice requirements, acquiring and processing documentation; handles correspondence with employees and supervisors; tracks leave; coordinates return to work; manages recordkeeping.
• Counsel employees and processes applications and accompanying paperwork for benefit coverage purposes.
• Processes payments for benefits, billing reconciliations, and maintains financial records.
• Supports the review and harmonization of benefit policies, procedures, and plans, while maintaining compliance, readiness and flexibility to adapt to any future HR system changes. This includes being capable of adapting to technology to enhance compliance needs and employee experience.
• Research and maintains up-to-date knowledge of all relevant laws, regulations, and policies related to University benefits including ACA, COBRA, FMLA, FSA, HIPAA, Section 125, 403(b)/457(b) voluntary retirement plans, pension plans, Medicare and benefit offerings
• Assists with benefits orientation programs and events, both virtual and in-person, general communications regarding benefit plans and wellbeing programs. 
• Provides support to benefits and payroll units and may perform other job-related duties as assigned. 

• Bachelor's degree
• 4 years of experience in benefit administration, which includes retirement plans such as 403(b), 401(k) and pension plans, health and welfare plans, and leave (e.g. FMLA, PFL, etc.); experience in benefits administration and Enterprise Resource Planning systems; integration with payroll processes and effective communications.

• Knowledge: State and federal laws and regulations relating to employee benefits and administration.
• Innovative Thinking: Demonstrated ability to think creatively and identify unique solutions for streamlining processes. Candidates should be comfortable challenging conventional approaches and proposing improvements that enhance efficiency.
• Stakeholder Collaboration: Ability to collaborate effectively with cross-functional teams, employees, management, and external vendors while communicating clearly, coordinating priorities, and delivering responsive, professional service to stakeholders at all levels.
• Communication: Ability to create, refine and deliver clear, accurate, and compliant employee communication campaigns regarding new and current employee benefits and other programs, including the use of AI and similar technology to assist and refine such effort.
• Analytical and Problem-Solving Skills: Strong analytical skills to assess current workflows, identify bottlenecks, and recommend data-driven process improvements.
• Adaptability: Willingness and capability to adapt quickly to new technologies, processes, and organizational changes.
• ERP/HRM/HRIS and Benefits Administration Systems Experience: Comprehensive understanding and practical experience with HR and Benefit administration systems, such as Banner (Ellucian), UKG, and Selerix is essential. This includes system configuration, data management, program administration, and compliance management. In addition, preferred candidates will have supported an administration system conversion to a system such as Oracle or Workday. This includes familiarity with migration strategies, testing procedures, and change management, best practices, highlighting the ability to integrate benefits systems within broader enterprise environments as needed.

• Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
• Culture of Excellence:We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
• We’re Here for You:Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
• Sweet Home Alabama:The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
• A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
• Ready to lead and shape the future of higher education? Apply today! War Eagle!

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