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Benefits Counselor Assistant

Tryfacta, Inc

Arlington, TX

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JOB DETAILS
SKILLS
Analysis Skills, Budgeting, Business Support, Community and Social Services, Consulting, Continuous Improvement, Customer/Client Research, Data Entry, Department of Health and Human Services, Driver's License, Ecosystems, Financial Management, Government, Health Information Technology, Healthcare, ISO (International Organization for Standardization), Logistics, Mathematics, Medicaid, Medicare, Operations Processes, Policy Development, Procedure Development, Reporting Skills, Secondary School, Telephone Skills, The Joint Commission (TJC), Time Management, Workforce Management, Writing Skills
LOCATION
Arlington, TX
POSTED
13 days ago
About US:
Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.

Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!

Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.

Job Summary:
Tryfacta is seeking a Benefits Counselor Assistant for our client in Arlington, TX 76011 This is a temporary contract assignment. If you meet the qualifications listed below and are interested, please Apply Now!

Title- Benefits Counselor Assistant
Duration- 6 Months
Location- Arlington, TX 76011
Schedule- T-F 10AM to 3PM Part Time- 20 hours per week

This training will equip potential Benefits Counselors to help callers regarding Medicare/Medicaid SHIP and MIPPA matters, including assisting with the selection of Medicare programs during open enrollment periods. To earn certification as Benefits Counselor I, individuals must work under supervision, complete 25 hours of training, and pass a test


Answers Medicare and Medicaid calls from consumers and provides basic information about Medicare Parts A, B, and D; Medicare Advantage; and Health and Human Services programs. Screens individuals for public benefits, completes and submits application for programs that include, but are not limited to, Medicare Savings Programs, Part D Extra Help, and SNAP. Assists with educational mailouts and logistics related to ordering and distributing outreach items. Serves as departmental phone assistant by distributing calls to correct social service agencies or internal staff; distributing messages; obtaining information and processing incoming calls.
Responsibilities for this position include, but are not limited to:
  • Answers Medicare and Medicaid calls from consumers and provides basic information about Medicare Parts A, B, and D; Medicare Advantage; and Health and Human Services programs. Consults source documents or does brief research as needed to provide consumer information. Mails information to consumers as requested. Enters caller/client data in SAMS reporting system.
    Screens individuals for public benefits, completes and submits application for programs that include, but are not limited to, Medicare Savings Programs, Part D Extra Help, and SNAP. Completes Medicare plan comparisons. Mails and faxes documents as needed. Maintains client records related to application submission. Enters client data in SAMS reporting system.
    Enters Benefits Counseling volunteers' client data in SAMS reporting system; enters staff overflow client data as needed.
    Assists with educational mailouts and logistics related to ordering and distributing outreach items. Maintains outreach documents in easily accessible electronic files. Sends periodic satisfaction surveys to consumers and tabulates results. Helps update handouts and informational tip sheets. Mails and/or emails educational materials to Benefits Counseling program volunteers and aging network contacts. Performs related duties such as formatting and proofreading documents, making copies, and scanning documents.
    Serves as departmental phone assistant by distributing calls to correct social service agencies or internal staff; distributing messages; obtaining information and processing incoming calls.

To be considered for this position, you should have: [Skills, Education, or Experience]
  • -Description of Minimum Job Requirements-
    Formal Education/ Knowledge
    Work requires knowledge of a specific vocational, administrative, or technical nature that may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
    Experience
    Over one year up to and including three years.
    Certification and Other Requirements
    Valid state issued driver's license, Benefits Counselor Certification or the ability to obtain within six months of employment.
    Reading
    Intermediate - Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
    Math
    Intermediate - Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
    Writing
    Intermediate - Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
    Managerial
    Receives Direction: Work is non-standardized and varied and requires the incumbent to produce expected results and meet deadline by following general procedures. The employee normally performs the job by following established operating procedures and/or policies. There is a choice of the appropriate procedure or policy to apply to duties. Performance is reviewed upon completion for approval.
    Budget/Financial Responsibility
    Does not have budgeting/financial responsibilities.
    Organizational Control
    Job has no responsibility for the direction or supervision of others.
    Complexity
    Work requires analysis and judgment in accomplishing diversified duties. Requires the exercise of independent thinking within the limits of policies, standards, and precedents.
    Interpersonal/Human Relations Skills
    Work requires frequent and regular contact with others in a direct reporting relationship and may involve contact with others outside of the direct reporting relationship. The purpose of the contact is
    to address specific issues and/or general policies.
    Technical Skills
    Work requires a comprehensive, practical knowledge of a technical field with use of analytical judgment and decision- making abilities appropriate to the work environment of the Agency.
    Preferred Certification Description
    Senior Medicare Patrol training Benefits Counselor I
    Bilingual Preferred

Tryfacta is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

About the Company

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Tryfacta, Inc

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