Job Description
Hybrid Benefits Customer Service Representative (San Diego, CA area)
A-Line Staffing is hiring a Hybrid Benefits Customer Service Representative in San Diego, CA. If you’re interested, APPLY NOW for IMMEDIATE consideration.
Benefits Customer Service Representative Details
Location: Must live within 2 hours of San Diego, CA 92108
Work Style: Hybrid
On-site required on Day 1
Required to come onsite for meetings or major projects as needed
Pay Rate: $18.50/hour
Availability: Monday–Friday only
Hours vary 8:00 AM–6:00 PM, 32–40 hours/week. Extended hours are 8a – 9p.
Possible OT; may need availability 5:30 AM–8:00 PM
Job Responsibilities
Build rapport quickly and respond to customers compassionately while delivering respectful, accurate, timely support via phone, email, and instant message
Adapt your customer service approach to different member personalities and communication styles while maintaining professionalism and diplomacy on difficult calls
Handle confidential information in accordance with HIPAA, Data Privacy laws, and company data security requirements
Translate health & welfare and pension terms and complex plan information into clear, simple explanations members can understand and act on
Read and interpret plan documents and online knowledgebase tools, gather relevant information, resolve immediate questions, and anticipate future member needs
Numbers & Facts
| Location | San Diego, CA |
| Job Type | Contractor, Full-time |
| Industry | Staffing/Employment Agencies |
| Salary | $18.50 Per Hour |
| Year Founded | 2004 |
| Headquarters | Utica, MI, US |
| Website | http://www.alinestaffing.com/ |
Qualifications
High School Diploma or GED
Open to varied backgrounds; Customer Service or Call Center experience preferred
English-speaking candidates welcome
Bilingual (Spanish or French) candidates encouraged (pay may vary based on bilingual status)
About Company
A-Line Staffing Solutions is a premier staffing company that supplies professionals to the Healthcare, Insurance, Pharmaceutical, and Information Technology industries.
Founded in 2004, A-Line Staffing Solutions has been a leader in matching talented individuals to the jobs that our clients NEED to fill. We are experts at offering creative staffing solutions to employers, and we are hiring every day.
A-Line Staffing can offer short-term, long-term and direct-hire opportunities to professionals across the United States. We hire only the most qualified and talented individuals in the country. Our recruiting, selection and stringent screening processes have strengthened our reputation for delivering quality customer service and unbeatable talent.
For our commissioned clients, A-Line Staffing closely follows the standards and practices established by The Joint Commission. For all of our clients and employees, our commitment to continual improvement combined with a strict code of ethics provides an atmosphere of respect and unparalleled professionalism.
To find out how A-Line Staffing Solutions can share our talent with you, please contact us today. We are eager to include you among our most valued and satisfied clients. If you are a professional and would like to learn more about open opportunities in your area, please contact us today. We are always searching for talented and enthusiastic professionals
Skills
- CUSTOMER SERVICE
Skills
- Arterial Linesunmatched
- Customer Support/Serviceunmatched
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