Benefits/Payroll Specialist

Roessel Joy

Westford, Massachusetts

JOB DETAILS
SKILLS
ADP, Analysis Skills, Compensation and Benefits, Data Quality, Dental Insurance, Detail Oriented, Documentation, Employee Benefits, Employment Law, FMLA (Family and Medical Leave Act of 1993), Federal Laws and Regulations, HRIS/HRMS, Human Resources Processes, Maintain Compliance, Onboarding, Operational Strategy, Organizational Skills, PHR (Professional in Human Resources), Payroll Administration, Payroll Management, Payroll Software/Services, Problem Solving Skills, Process Improvement, Reconciliation, Record Keeping, Records Management, Reporting Skills, Retirement Plan, Society for Human Resource Management (SHRM), State Laws and Regulations, Systems Administration/Management, Team Player, Vision Plan
LOCATION
Westford, Massachusetts
POSTED
11 days ago

Position Overview

Reporting to the HR Director, the Payroll & Benefits Specialist will manage payroll processing, benefits administration, employee records, and HR operations. This role requires a highly organized, detail-oriented professional who can work independently, maintain confidentiality, and ensure a seamless employee experience across the entire employee lifecycle.

Key Responsibilities

Payroll Administration

  • Process weekly payroll in partnership with the organization's payroll provider.
  • Ensure accuracy of employee data, deductions, bonuses, and payroll adjustments.
  • Audit payroll reports and resolve discrepancies.
  • Serve as the primary point of contact for employee payroll inquiries.
  • Support year-end payroll activities, including W-2 preparation, audits, and reconciliations.
  • Ensure payroll compliance with all applicable federal and state regulations.

Benefits Administration

  • Administer employee benefit programs, including medical, dental, vision, retirement, and wellness plans.
  • Manage benefit enrollments, qualifying life events, and employee changes.
  • Serve as the primary contact for employee benefits questions.
  • Oversee the full employee benefits lifecycle from onboarding through separation.
  • Coordinate annual open enrollment and employee communications.
  • Ensure a compliant, accurate, and employee-focused benefits experience.

Employee Support

  • Maintain accurate employee records within the HRIS.
  • Support onboarding and offboarding activities, including documentation and system setup.
  • Assist with leave administration, including FMLA, PFML, and other leave programs.
  • Ensure compliance with federal and state employment laws.
  • Provide responsive, approachable, and service-oriented HR support to employees.

HR Systems & Reporting

  • Maintain data integrity across HRIS and payroll systems.
  • Generate HR reports related to headcount, turnover, and benefits participation.
  • Identify opportunities to improve HR processes and operational efficiency.

Schedule

  • Monday through Friday
  • 8:00 AM to 5:00 PM
  • Fully onsite



Requirements


Qualifications

  • 4–6+ years of experience in HR operations, payroll, or benefits administration.
  • Strong knowledge of payroll processing and employee benefits administration.
  • Experience using HRIS and payroll systems such as UKG, ADP, Paylocity, or similar platforms.
  • Familiarity with multi-state payroll and employment compliance; Massachusetts experience is a plus.
  • Excellent organizational, analytical, and problem-solving skills.
  • High level of accuracy and attention to detail.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Comfortable working independently within a small HR team.

Preferred Qualifications

  • Experience supporting organizations with approximately 50–200 employees.
  • Experience administering FMLA, PFML, or other leave programs.
  • PHR or SHRM-CP certification.


Benefits

Benefits

  • Medical, dental, and vision insurance available immediately.
  • 401(k) with company match.
  • Paid holidays and paid time off.
  • Annual safety shoe stipend.
  • Long-term career growth with an established and growing organization.
  • Collaborative, inclusive workplace that values teamwork and professional development.


About the Company

R

Roessel Joy