Benefits Specialist I

Overview:

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

 

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

 

 

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

 

About This Opportunity:

InComm is currently seeking a Benefits Specialist I to join our Human Resources family. This person will be strategic in the delivery and management of the global benefits offered to our employees.

Responsibilities:

The Benefits Specialist I is the face of benefits to our employees, i.e., our customers.  So, it’s imperative that they be polished, professional, and have the ability to interact with employees at all levels of the business.  They will provide customer service support in addressing and resolving employee benefit related issues in a proactive, timely manner.  They will participate in the implementation and day-to-day administration of the Company’s primary benefit programs, policies and practices including completion of transactional activities associated with employee enrollment or changes to plan participation, employee records management and preparing daily, weekly and monthly reporting / auditing associated with various benefits plans.

 

Working with the direct supervision of the VP, Global Benefits Services, the Benefits Specialist will:

• Provide a superior level of responsiveness and service through the timely completion of employee enrollment and change requests.
• Monitor and respond to employee inquiries through email, telephone and virtual meetings.
• Develop and maintain a strong working knowledge of all company-sponsored benefit programs, which enables the sound and accurate responsiveness to employee inquiries.
• Produce and maintain standard reporting requirements.
• Develop and maintain a working knowledge of domestic compliance requirements in such related area as ERISA, HIPAA, ACA, COBRA, FMLA, ADA, Worker’s Compensation, and FLSA, etc.
• Provide administrative support in the preparation and filing of annual reporting, support plan audits, and manage required annual notification mailings, etc.
• Work collaboratively with vendors to leverage their strengths in addressing issues with enrollment, participation or benefits coverage when they arise.  
• Become knowledgeable of InComm's payroll systems and processes, and serve as a key point of contact when necessary to the Payroll team.

Qualifications:

Knowledge, Skills and Abilities

• Bachelor’s degree in HR, Business or related field required.
• 1-2 years of experience working within an HR/Benefits department for a large corporation preferred.
• Prior experience with Workday or a similar HCMS system required. 
• Strong analytical skills and critical thinking.
• Strong proficiency in using software applications including Outlook, Word and Excel, to include V-lookups, Pivot Tables, Filters, etc.
• Strong interpersonal and collaboration skills.
• Exemplary oral and written communication and presentation skills.
• Demonstrated ability to develop and continually enhance understanding of benefit plan components and how they impact participants.
• Knowledge of commonly referenced compliance and regulatory requirements including ERISA, HIPAA, ACA, COBRA, FMLA, ADA, Worker’s Compensation, and FLSA, etc. a plus.
• Demonstrated ability to work independently or with limited oversight, completing assignments by the designated deadlines.
• Experience developing and maintaining organized work habits that ensure the effective management of workflow and deliverable requirements.
• Knowledge of international benefits a plus.

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InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

 

*This position is eligible for the Employee Referral Bonus Program Tier II