Benefits Technology Coordinator

Benefits Technology Coordinator

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Benefits Technology Coordinator at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MRSH).

A day in the life.

As our Benefits Technology Coordinator on the Employee Health and Benefits team, you'll provide internal support to the Technology team for implementations of new services, renewals and carrier/vendor integrations including EDI, API, and data exchanges.

• Support the Technology team with implementations, renewals and integration projects, including EDI, API, and data exchanges.
• Resolve data discrepancies from interfaces.
• Research escalations from internal and external team members for ongoing issues.
• Communicate and coordinate with internal team members, external vendors and carriers to ensure completion of all integration projects.
• Continuously improve internal processes to improve quality, increase consistency, and shorten timetables.
• Assist with the creation and review of technical requirements, test plans and renewals, training materials and procedure documents;
• Collect required documentation and contacts needed for integrations, and serve as liaison for all integration projects.
• Coordinate testing with third parties for interfaces during renewal and special projects.
• The EH&B Technology and Integrations Coordinator will also provide internal support as an Electronic Data Interface resource and subject matter expert.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• Current Florida 2-15 License or willingness to obtain,
• Ability to interpret technology issue and provide supportive solutions
• College degree; or 1+ years related experience and/or training; or equivalent combination of education and experience
• Minimum of 1 year industry experience to include a strong technology background with Benefits Administration systems
• Working Knowledge of Employee Navigator
• Possess skills necessary to communicate with internal and external clients, carriers and prospects
• Intermediate to advanced level Excel knowledge
• Ability to maintain and organize electronic files on the company document management system
• Working knowledge of Benefit Point Management System, or willingness to learn
• Excellent organizational skills with high attention to detail

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.