Benefits & Wellness Coordinator

Benefits & Wellness Coordinator

To coordinate administration of the City's employee benefits programs, workers' compensation cases, and wellness programs, while ensuring full compliance with all policies, rules, and laws, and providing excellent customer service to employees.

CITY VALUES & EXPECTATIONS

• Models and contributes to a positive work environment, culture of communication, engagement and safety
• Embrace the City's shared values and contribute towards accomplishing the City's vision and goals by being creative, innovative, continuously learning, and communicating clearly
• Communicates effectively and respectfully with employees and the general public, including but not limited to those of diverse racial, ethnic, religious and socioeconomic backgrounds
• Works cooperatively as a member of a team; develops and maintains effective working relationships with diverse coworkers and community members; consistently brings a high level of self-awareness and empathy to all personal interactions

EXAMPLES OF DUTIES

• Reviews, monitors, and administers the City's benefits programs, including medical and dental insurance, HSA, HRA, and FSA accounts, short- and long-term disability, life insurance, Employee Assistance Program, and retirement plans
• Coordinates and oversees daily processing and new benefit enrollments, COBRA, terminations, life event changes, beneficiaries, disability, accident, and death claims, and compliance testing
• Ensures that programs and benefits are carried out in accordance with City policies, contracts, and rules, and state and federal laws, such as FMLA, PERA, workers' compensation, life insurance payouts, and more
• Design and distribute materials for benefits orientations, open enrollment, and summary plan descriptions.
• Conduct orientation meetings with new employees to cover benefits options
• Fully responsible for the annual benefits open enrollment process; prepares and delivers presentation and educational materials; coordinates open enrollment informational meetings; works with vendors for setting up and processing
• Coordinates RFP processes as needed, including requesting and reviewing proposals, forming a review committee, and communicating with the City's benefits broker and vendors
• Coordinates meetings of the Benefits Committee each year, which includes reviewing insurance costs, analyzing data, and preparing materials.
• Meets with and educates retirees on benefits available after retirement and compliance requirements
• Acts as liaison between employees and insurance carriers to resolve coverage or claims questions
• Maintains up-to-date information on the Affordable Care Act and other relevant state and federal laws, and monitors the City's benefits programs for compliance
• Monitor compliance with PERA eligibility (retirement and disability)
• Evaluate and revise internal processes to reduce costs and increase efficiency
• Conducts mandatory biennial data collection and submission of EEO-4
• Administers the Public Safety Officer Benefit Reimbursement request process
• Prepares and submits Affordable Care Act (ACA) 1095C and 1095B reports and downloads to the IRS
• Monitors vendor compliance with City contracts and serves as liaison with vendors and insurance brokers
• Partners with the HR Manager with the design of the benefit plan strategies each year
• Coordinates and tracks employee leaves of absence and light-duty restrictions; prepares all associated paperwork and explains employee rights and responsibilities; keeps the supervisor informed as to the status of employee leaves and light-duty restrictions; works with HR Manager on escalated situations
• Administers the employer's responsibility for workers' compensation insurance including ensuring completion of First Report of Injury forms and processing, managing injury on duty (IOD) for police, communicating with employees and supervisors, file maintenance, and coordination with Payroll to ensure proper payment per the program
• Participates in Citywide Safety Committee and ensures compliance with OSHA records and reporting
• Administers the City's random DOT drug testing program for compliance with policies and law
• Completes benefits surveys and prepare reports, analysis, and summaries obtained from the results
• Coordinates a Wellness Committee which administers wellness programs and activities designed to improve employee health and wellbeing; responsible for budgeting for these programs
• Maintains confidentiality of employee information and departmental records
• Complies with Minnesota Data Practices Act and Health Insurance Portability and Accountability Act (HIPAA) regulations
• Provides excellent customer service by offering accurate, thorough and timely information to City employees, ensuring an appropriate amount of empathy dependent on the situation
• Assist with research projects/assignments/related functions to meet HR initiatives
• Performs other related duties as apparent or assigned

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

• Thorough knowledge and understanding of various benefit programs, FMLA, COBRA, Worker's Compensation, and OSHA rules and regulations
• Ability to communicate with employees and others in an effective, tactful and courteous manner
• Ability to identify problem areas and to recommend and implement corrective action
• Strong organizational skills and the ability to balance multiple, competing priorities
• Ability to maintain confidentiality and appropriately apply discretion to work tasks and information
• Ability to connect with employees and display support and empathy

MINIMUM/DESIRABLE QUALIFICATIONS

• Bachelor's Degree in human resources, business administration, or related field, and four (4) years of experience in human resources, including benefits administration OR Associate's Degree and six (6) years of human resources experience, including benefits administration OR SHRM Certification and six (6) years of benefits administration experience
• Demonstrated knowledge of employment laws, including, but not limited to, the Affordable Care Act, FMLA, ADA, FLSA, and applicable statutes
• Proficiency in Microsoft Office products, including Word, Excel, Outlook, and HRIS database program
• Demonstrated ability to maintain strict confidentiality and build trust
• Ability to communicate effectively both orally and in writing

SUPPLEMENTAL INFORMATION

This position does not supervise others.

Anticipated Hiring Range: $90,796 – $98,205 Annually

2026 Full Salary Range: $90,796 – $124,260 Annually

Full-Time; Exempt; Non-Union; Benefits Eligible

The City of Bloomington is an Equal Opportunity Employer and is committed to creating a diverse workforce that reflects the community we serve. Applicants who are black, indigenous or persons of color are encouraged to apply. We also encourage women, veterans, members of the LGBTQIA community, and individuals with disabilities to apply.