Bertera Nissan Manchester is seeking a highly motivated and customer-focused Service Advisor to join our team. As a Service Advisor, you will be responsible for assisting customers with their vehicle maintenance needs and ensuring satisfaction with their service experience.
Responsibilities:
- Greeting customers and thoroughly discussing their vehicle service requirements
- Providing accurate estimates and recommendations for repairs or maintenance work needed
- Scheduling appointments and coordinating service timelines with customers and technicians
- Keeping customers informed of the status of their vehicle and any additional work needed
- Following up with customers after service to ensure satisfaction and address any concerns
- Maintaining a high level of customer service and professionalism at all times
- Working closely with the service team to ensure timely and efficient completion of work
Qualifications:
- Previous experience in a customer service or automotive service role preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize work in a fast-paced environment
- Knowledge of automotive systems and maintenance procedures
- Proficiency with computer software and systems
- Valid driver's license and clean driving record
This position offers flexible hours 32, 40 or 48 hours per week and competitive pay, with earning potential of up to $80,000 annually. If you are a motivated individual with a passion for customer service and automotive maintenance, we want to hear from you. Apply now to join our team at Bertera Nissan Manchester!