Best Buy for Business Agent - Geek Squad City

Best Buy

Brooks, Kentucky

JOB DETAILS
SKILLS
Consumer Electronics, Identify Issues, Standard Operating Procedures (SOP), Systems Administration/Management
LOCATION
Brooks, Kentucky
POSTED
30+ days ago

Our Best Buy for Business (BBFB) Agent is responsible for installing, configuring, troubleshooting and kitting products for multiple vendors based off client need at Geek Squad City (GSC). As the BBFB agent, you will be required to perform multiple roles within the department on a daily basis and will need to be able to function within a changing environment. Be part of a team that puts people before all else and accounts for what comes next.

Key responsibilities:
  • Enters and follows software prompts/commands to install and configure consumer electronic devices based on Standard Operating Procedures (SOP) or Client/Vendor needs
  • Ensures all needed components are included in each order following kit checklists as appropriate
  • Troubleshoots product based off Client needs, installs new parts and disassembles as necessary
  • Installs and configures new operating systems using proprietary software based off client needs
  • Uses proprietary systems to follow prompts and commands to install operating systems based off Client needs
  • Kits, packs and ships finished goods to clients based on vendor needs
  • Validates and quality checks products and finished goods as necessary
  • Troubleshoots and repairs damaged products that are returned from Clients/Vendors
Basic Qualifications:
  • 6 months of experience in consumer electronic troubleshooting

About the Company

B

Best Buy

Energetic teams. Fun atmosphere. Exciting opportunities.

That’s what you’ll find at Best Buy. Care to join us?

You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.

Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.

When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.

So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1966
WEBSITE
http://www.bestbuy-jobs.com/