Free Company Training and Certification (Royal Gourmet House, Bunn-O-Matic, Wilbur Curtis, FBD Frozen—all expenses covered)
Annual Performance Bonus
401(k) Plan
Paid Time Off (PTO)
Free Company Apparel
Competitive Compensation
Career Advancement Opportunities
Job Summary Join our well-established coffee and frozen beverage distribution company, where we have been delivering excellence for 20 years. We are looking for a skilled Beverage Service Technician to provide top-tier repair, maintenance, and installation services for coffee, powdered cappuccino, and slushie machines. If you have a passion for exceptional customer service and a solid technical background, we want you on our team!
Responsibilities
Deliver Strong Equipment Service: Diagnose, repair, and Install Beverage Equipment like - coffee, cappuccino, and slushie machines; complete service reports and logs promptly.
Lead Customer Satisfaction Efforts: Resolve customer issues swiftly, follow up to ensure satisfaction, and train customers on equipment use and maintenance.
Manage Equipment Inventory: Maintain and organize tools, parts, and equipment on the service vehicle; order parts as needed.
Lead Company-Wide Training Operations: Collaborate with the Field Service Manager to onboard and train new service technicians.
Teach customers how to operate their equipment
Maintain accurate and detailed records
Work Schedule:
Days: Monday - Friday
Hours: 7:30 AM - 4:00 PM
Qualifications
5+ years of mechanical/electrical experience, preferably in beverage equipment, service, HVAC, or Refrigeration industries.
Proficiency with hand and power tools; strong troubleshooting and repair skills.
Excellent communication, strong work ethic, high accountability, and dedication to customer service and prompt repairs.
Valid driver's license with an acceptable driving record; ability to drive a service van and lift up to 50 pounds.
Excellent customer service skills
Numbers & Facts
Location
Houston, TX
Job Type
Full-time
Skills
Beveragesunmatched
Communication Skillsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Customer Trainingunmatched
Driver's Licenseunmatched
Equipment Maintenance/Repairunmatched
Espresso Makingunmatched
Hand Toolsunmatched
Identify Issuesunmatched
Inventory Managementunmatched
Lift/Move 50 Poundsunmatched
Maintenance - Electricalunmatched
Maintenance - HVACunmatched
Maintenance Servicesunmatched
On Site Supportunmatched
Refrigerationunmatched
Resolve Customer Issuesunmatched
Service Deliveryunmatched
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