Beverage Server- Full Time- Graves

Caesars Entertainment Inc
  • Biloxi, MS
    2 days ago

    Job Description

    The Beverage Server is responsible for delivering friendly and attentive service on the casino floor. This role focuses on creating a positive guest experience by delivering drink orders, promoting casino offerings, and ensuring responsive service in a fast-paced environment.

    Must be at least 21 years old

    • High school diploma or GED with 1-6 months of related experience preferred
    • Strong customer service and communication skills
    • Basic math skills for cash handling and transactions
    • Ability to work in a fast-paced, high-pressure environment
    • Flexible availability, including nights, weekends, and holidays
    • Professional appearance in accordance with company standards
    • Must be able to stand, walk, and carry trays for extended periods (up to 2 miles per shift)
    • Ability to lift and carry up to 20 pounds continuously
    • Capable of bending, stooping, and twisting while serving
    • Comfortable working in loud, crowded, and smoke-filled environments
    • Ability to work long shifts in high-energy casino settings

    Provide prompt, courteous beverage service to casino guests

    • Take drink orders, communicate with bartenders, and serve beverages efficiently
    • Maintain a clean and organized workstation
    • Monitor guest alcohol consumption and follow responsible service guidelines
    • Handle cash transactions accurately and follow proper procedures
    • Assist with drink preparation and maintain knowledge of cocktails and brands
    • Promote casino events, programs, and player rewards programs
    • Deliver personalized guest service and resolve issues using service recovery standards
    • Work collaboratively with team members across beverage and casino operations

    Provide prompt, courteous beverage service to casino guests

    • Take drink orders, communicate with bartenders, and serve beverages efficiently
    • Maintain a clean and organized workstation
    • Monitor guest alcohol consumption and follow responsible service guidelines
    • Handle cash transactions accurately and follow proper procedures
    • Assist with drink preparation and maintain knowledge of cocktails and brands
    • Promote casino events, programs, and player rewards programs
    • Deliver personalized guest service and resolve issues using service recovery standards
    • Work collaboratively with team members across beverage and casino operations

    Numbers & Facts

    LocationBiloxi, MS

    Skills

    • Bartendingunmatched
    • Beveragesunmatched
    • Casinosunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • High School Diplomaunmatched
    • Lift/Move 20 Poundsunmatched
    • Mathematicsunmatched
    • Order Deliveryunmatched
    • Order Processingunmatched
    • Organizational Skillsunmatched
    • Problem Solving Skillsunmatched
    • Service Deliveryunmatched

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