Beverage Server

Job Type

Full-time

Description

$16.67+Tips

Benefits of Working at Nisqually Red Wind Casino Include:

• FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
• FREE Short-Term Disability, Life and Accident Insurance
• FREE Meal during shift
• FREE gaming license renewals
• FREE uniform dry cleaning services
• $1 per hour shift differential
• Paid Time Off & Paid Holidays
• Floating holidays
• 401(K) Retirement Program (match up to 4%)
• Tuition Reimbursement
• Health & Wellbeing Reimbursement
• Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
• Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
• Flex spending and Dependent care spending
• Career advancement opportunities
• Periodic Team Member contests and giveaways
• Team Member dining and gift shop discounts

• Gives superior guest service at all times.
• Responsible for taking beverage orders and serving complimentary beverages in a timely and efficient manner keeping in accordance with department guest service standards.
• Greet guests positively, treating each person as an individual and in a professional manner.
• Monitor guests needs on a continual basis ensuring all requests are promptly filled.
• Circulate throughout the assigned areas, announcing "Cocktails" "Beverages".
• Process cash and credit card transactions in accordance with department standard operating procedures.
• Collect empty glasses and other debris in the assigned area and stations.
• Maintain a clean and safe work environment for guests and associates.
• Clean ashtrays.
• Report any guest concerns or complaints to immediate supervisor.
• Serve alcohol responsibly; watch for signs of intoxication and follow proper procedures to discontinue service when necessary.
• Maintain proper inventory levels of all products and supplies needed for service in assigned stations.
• Understand the goals, Mission, Vision and Core Values of the organization and demonstrate commitment to those in terms of individual and team performance.
• Contribute to a positive team environment.
• Perform other duties as requested.

• Must be at least 21 years old.
• Must be able to obtain a Class 12 Mixologist permit.
• Must be able to obtain a Food handler permit.
• Basic math skills.
• Must possess good communication skills and the ability to speak effectively and interact well with guests and associates.
• Ability to work within time constraints, stay on task and follow directions.
• Minimum one (1) year of guest service experience.
• Must be able to work with a variety of people with diverse personalities.
• Must be able to work in a fast-paced environment and have the ability to remain calm and professional.
• Ability to work in a team environment.
• Pass NRWC pre-employment testing.
• Ability to work peak business hours.
• Ability to obtain a Class II gaming license.

• Six months' experience serving cocktails.
• Ability to work with P.O.S. system.

• Must be able to bend, stoop, lift, and carry items weighing up to 50 pounds on a regular and continuing basis.
• Must have the ability to lift, bend, stoop, and twist while serving beverages.
• Must be able to stand and/or walk for long periods of time.
• Ability to tolerate a smoke-filled environment.
• Must be able to maneuver through crowded areas.
• Required to be able to reach with hands and arms.