Beverage Service Territory Sales Driver

Farmer Bros. USA
  • Shoreview, MN
    4 days ago

    Job Description

    Ready to turn every stop into a growth opportunity?

    If you enjoy meeting customers face-to-face, building lasting relationships, and keeping beverage programs humming, this role lets you do it all—while driving sales results across a defined territory.

    Why this role

    • Blend sales and service: sell coffee, tea, and allied products while keeping every beverage station stocked, clean, and on-standard.
    • Own a plan: grow revenue by adding accounts, expanding product categories, executing pricing actions, and retaining current customers.
    • Make an impact daily: prospect every day, close gaps in distribution, and keep equipment performing.

    Your week at a glance

    • Service all scheduled customers with timely deliveries and product rotations.
    • Lift, move, and stock products (up to 50 lbs) safely and efficiently.
    • Run one new prospect call each workday (5 per week) and convert a minimum of 2 qualifying accounts per quarter (8 annually).
    • Grow Revenue per Stop by executing seasonal and LTO promotions, addressing distribution voids, applying pricing changes, and ensuring beverage stations meet standard.
    • Conduct at least one CQC (Cup Quality Check) daily; verify cleanliness and operation of all equipment.
    • Use “The Farmer Brothers Way to Sell” to recap services delivered and share business-building initiatives.
    • Jump on customer issues quickly—resolve or escalate—to protect satisfaction and retention.
    • Manage route admin: invoices, inventory, and collections each day.
    • Participate in regional and company-led promotions.

    Schedule & driving requirements

    Monday – Friday, 6:30 am – 4:00 pm. Valid driver’s license required and the ability to successfully complete a DOT physical (maintain a current DOT Medical Card).

    Background & experience

    • High school diploma or equivalent.
    • 2+ years in B2B route delivery or similar customer-facing field service/sales.
    • Foodservice industry experience preferred.
    • Clean driving record.

    Traits we value

    • Mechanical aptitude with company hardware/software.
    • Active listening and clear communication.
    • Proactive problem-solving; spots issues and opportunities early.
    • Relationship builder who collaborates well with customers and team members.
    • Independent, organized, and decisive with sound business judgment.

    Core proficiencies

    • DOT Medical Card
    • Driver's License
    • Retail Sales
    • Customer Service
    • Territory Sales
    • Business-to-Business (B2B)
    • Outside Sales
    • Inside Sales

    Numbers & Facts

    LocationShoreview, MN

    Skills

    • Beveragesunmatched
    • Billingunmatched
    • Business-to-Business (B2B)unmatched
    • Communication Skillsunmatched
    • Credit and Collectionsunmatched
    • Customer Relationsunmatched
    • Customer Retention/Renewalunmatched
    • Customer Support/Serviceunmatched
    • Driver's Licenseunmatched
    • Field Salesunmatched
    • High School Diplomaunmatched
    • Inside Salesunmatched
    • On Site Supportunmatched
    • Organizational Skillsunmatched
    • Pricingunmatched
    • Problem Solving Skillsunmatched
    • Regional Salesunmatched
    • Resolve Customer Issuesunmatched
    • Retail Salesunmatched
    • Revenue Growthunmatched
    • Revenue Planningunmatched
    • Salesunmatched
    • Service Deliveryunmatched
    • Time Managementunmatched
    • Transportation Routingunmatched

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