Beverage Station Field Sales & Delivery Representative

Farmer Bros. USA
  • Lee Summitt, MO
    11 days ago

    Job Description

    Beverage Station Field Sales & Delivery Representative

    Join a team that keeps workplaces running. In this field-based role, you’ll deliver and sell coffee, tea, and related products, service beverage stations to company standards, and provide route relief when needed—all while creating loyal customers.

    Workday Basics

    • Schedule: Monday–Friday, 7:00 a.m.–4:00 p.m. (overtime as needed)
    • Driving Requirements: Valid driver’s license and a successful DOT physical
    • Clean, strong driving record

    Your Impact

    • Deliver, stock, rotate, and merchandise beverage station products at each stop.
    • Clean equipment, verify functionality, and perform at least one daily CQC (Cup Quality Check).
    • Escalate service or account concerns to the ASM (Area Sales Manager) quickly and professionally.
    • Service every account on the daily route schedule; ensure on-time delivery and station readiness.
    • Own on-route administration: invoices, inventory control, and collections.
    • Drive Revenue per Stop by filling distribution voids, executing seasonal/LTO promotions, applying pricing actions, and maintaining station standards.
    • Surface inefficiencies, dissatisfaction, or growth opportunities to the ASM during route relief.
    • Assist with inventory cycle counts, warehouse tasks, and customer-related projects as assigned.
    • Learn brewing systems and perform basic adjustments or light repairs.
    • Consistently use the Farmer Brothers customer call process (The Farmer Brothers Way to Sell); make opportunistic sales calls when time allows.
    • Support other warehouse, A/R collections, and customer service tasks as needed.

    What You Bring

    • High school diploma or equivalent
    • Route delivery experience (preferred)
    • Customer service background (preferred)
    • Foodservice experience (desired)
    • Mechanical aptitude with company tools, hardware, and software
    • Strong communicator and active listener who assesses needs effectively
    • Proactive, independent worker with sound judgment and strong decision-making
    • Relationship-builder who identifies issues and opportunities quickly

    Pay Transparency & Benefits

    We are committed to pay transparency and competitive rewards. Compensation for this role varies with experience and qualifications.

    We adjust base pay by location to reflect cost-of-living differences. Employees in higher-cost markets may receive a geographic premium informed by local data and economic trends.

    If applicable, we’ll discuss your specific salary during the hiring process based on your work location.

    • Comprehensive benefits package may include health insurance, retirement plans, and paid time off.
    • Our PTO program provides at least the total hours and pay required by applicable state or local laws where we operate.
    • Questions about our compensation practices, including location-based pay? Contact Farmer Brothers HR.

    Our Commitment

    Equal Opportunity Employer / Veterans / Disabled

    Numbers & Facts

    LocationLee Summitt, MO

    Skills

    • Accounts Receivableunmatched
    • Beveragesunmatched
    • Billingunmatched
    • Brewingunmatched
    • Communication Skillsunmatched
    • Credit and Collectionsunmatched
    • Customer Escalationsunmatched
    • Customer Support/Serviceunmatched
    • Driver's Licenseunmatched
    • Field Salesunmatched
    • Functional Testingunmatched
    • High School Diplomaunmatched
    • Identify Issuesunmatched
    • Inventory Cycle Countsunmatched
    • Inventory Managementunmatched
    • Needs Assessmentunmatched
    • Pricingunmatched
    • Product Merchandisingunmatched
    • Regional Salesunmatched
    • Requirements Validation/Verificationunmatched
    • Salesunmatched
    • Sales Managementunmatched
    • State Laws and Regulationsunmatched
    • Time Managementunmatched
    • Transportation Routingunmatched
    • Warehousingunmatched

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