BH Enrollment Specialist

Primary Functions:

Assist with applying for and maintaining coverage of the following benefits and assist with community resources:

• Facilitate the enrollment of clients in healthcare coverage such as MO HealthNet.
• Familiar with Medicare, QMB, HUD, and LIHEAP.
• Facilitate the enrollment of clients in subsidized programs such as SNAP.
• Verify client information and input accurate data into healthcare enrollment platforms.
• Review, process, and track insurance applications and enrollments.
• Referrals to community agencies or programs
• Coordinate with internal departments such as billing, case management, or other BH departments to ensure client care is maintained.
• Ensure all documentation is accurate and completed in a timely manner.

Secondary Functions:

• Follow department workflow standards.
• Maintain access to state and federal sites bi-monthly.
• Knowledge of how to efficiently outreach and follow up with clients in person and over the phone.
• Ability to handle sensitive and confidential information with discretion.
• Attends all required training and continuing education as required or provided.
• Other duties and/or responsibilities as assigned.

Education Requirements:

• High School Diploma: 
• Associate’s degree in healthcare or public administration. Experience may replace education requirement depending upon job duties.

Experience & Qualifications:

Competencies:
• Completion of required forms per guidelines or protocols
• Ability to work independently and effectively manage multiple responsibilities appropriately
• Ability to document in a medical record concise and in a professional manner

Qualifications:
• Knowledgeable of computer, Microsoft Word, Excel, Outlook, and electronic medical record
• 3-5 years related experience preferred
• Strong communication written and verbal skills; professional telephone etiquette
• Strong organizational skills
• Exhibits the ability to work effectively with people (staff, visitors, and clients)

• Not a remote position

About Swope Health

Swope Health, the Kansas City region’s largest Federally Qualified Health Center, has provided comprehensive primary care, dental care and mental health services in the Greater Kansas City area for more than 56 years.

Recognized as a patient-centered medical home by the National Committee for Quality Assurance, our commitment to an integrated model of healthcare aligns with our mission to improve community health and wellness through accessible, quality, comprehensive patient care.

Accredited by the Commission on Accreditation of Rehabilitation Facilities and The Joint Commission, we served nearly 56,000 patients in 2025 at 24 locations throughout the area, including Kansas City, Belton, Independence, North Kansas City, Hickman Mills, and Wyandotte and Leavenworth Counties in Kansas. Swope Health is a special place that cares for the people who need it most, wherever they are in the community.

As a Swope Health Associate you will be expected to help deliver on the Swope Health Promise of “We Make Care Visible”.

You will do this by V.I.S.I.B.L.E
1. Valuing every person
2. Impacting communities
3. Serving with professionalism
4. Inspiring Innovation
5. Believing that healthcare is a basic human right
6. Leading with accountability and praise
7. Empowering Excellence