Bicycle Build Manager

Job Summary

The Bicycle Build Manager is responsible for managing professional bicycle assembly, workflow of bikes/builders and output of bicycle builds in the bike shop. The ideal candidate will have a mastery of bicycle mechanics, a strong work ethic, a desire to learn, impeccable attention to detail, and a commitment to quality and safety.

Job Qualifications

• 5+ years of bike mechanic experience at a minimum.
• Strong mechanical aptitude and problem-solving skills.
• Prior experience with bicycle assembly and frame up builds.
• Sram, Shimano, Hydraulic Disc Brake, and eBike systems knowledge and experience
• Ability to work efficiently in a fast-paced environment while maintaining high-quality standards.
• Strong attention to detail and a commitment to safety.
• Effective communication skills and a positive, team-oriented attitude.
• Basic computer skills for data entry into the POS system.
• Essential Job Responsibilities
   

Bicycle Assembly & Quality Control

• Assemble bicycles from boxes according to manufacturer specifications and Angry Catfish standards. This ranges from frame up builds to DTC ready out of box bikes. 
• Ability to build bikes to Angry Catfish defined build timelines. 
• Conduct comprehensive safety checks and quality control inspections on all assembled bicycles.
• True wheels, adjust bearings, and properly tune shifting and braking systems.
• Install accessories on new bikes as required.
• Keeping up to date on latest industry technology

Service Department Operations

• Maintain a clean, organized, and safe workstation.
• Manage and organize bicycle boxes and packaging materials, including recycling and disposal.
• Accurately track and log built bicycles in the point-of-sale (POS) system.
• Assist with parts and accessory inventory management as needed.

Collaboration & Communication

• Work closely with the Service Manager and Brand Manager to meet daily and weekly build targets.
• Communicate any manufacturing defects or missing parts immediately to the Service Manager, Sales and Brand Warranty (if required).
• Assist other team members and departments during peak times to ensure smooth store operations and assist junior team members when they get stuck and share knowledge to help them get more proficient. 

Physical Demands

• Ability to stand and move for extended periods (up to 8 hours per day).
• Ability to lift and carry up to 50 lbs regularly.
• Frequent bending, kneeling, reaching, and twisting.
• Use of hand tools, power tools, and specialized bicycle repair equipment.
• Exposure to cleaning solvents, lubricants, and chemicals typical of a bicycle repair shop.