Big E Central Peer Counselor

Eastern Kentucky University

Richmond, KY

JOB DETAILS
SALARY
SKILLS
Administrative Skills, Athletics, Background Investigation, Billing Records, Computer Skills, Customer Support/Service, Detail Oriented, Financial Aid, Genetics, Presentation/Verbal Skills, Regulatory Compliance, Writing Skills
LOCATION
Richmond, KY
POSTED
4 days ago

Big E Central Peer Counselor

  • 497557
  • Richmond Campus
  • Student Support Positions
  • Student
  • Closing at: Sep 24 2026 - 23:55 EDT

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Title: Big E Central Peer Counselor

Position Type: Student

Search Type: External - minimum 7 days

Department: 30R003 - StudentSuccess,Outreach&Opportunity

Division: 5R0000 - Student Success, Engage & Oppor

Position Location: Richmond Campus

Driver Classification: Non-Driver

FLSA: Non-Exempt

Schedule Type: Part Time, No Benefits (less than 20 hrs per week)

Hours Per Week: 10-20

Posted Salary Grade: $12.00 per hour

Contact Person: Emily Powers

Job Summary/Basic Functions

Big E Central (BEC) is hiring Peer Counselors. . The BEC Peer Counselor will work collaboratively with the BEC Staff to provide intake assistance and customer services to students as they navigate their financial aid, billing, records, and academic success. Day to day tasks include managing intakes at the BEC front desk. Some additional assistance may be required in our main phone line and email inbox.

Confidentiality, attention to detail, computer skills, dependability, and compliance with applicable laws & policies are crucial to success in this position.

Confidentiality, attention to detail, computer skills, dependability, and compliance with applicable laws & policies are crucial to success in this position.

Minimum Qualifications

  • Must be enrolled at EKU

Preferred Qualifications:

  • Computer skills
  • Strong customer service skills
  • Written and verbal communications skills
  • Reliability

Job Duties:

  • 25% - Assist with telephone operations - (Essential)
  • 65% - Assist with front-desk reception - (Essential)
  • 10% - Other office duties as assigned - (Essential)

Sponsorship: This position is not eligible for visa sponsorship.

Open Until Filled: Yes

EEO Statement

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement

Offers of employment are contingent upon a satisfactory background check.

About the Company

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Eastern Kentucky University