Bike School Coach at Oz Trails Bike Park

About The Role:

OZ Trails Bike Park is bringing lift-served gravity riding to Northwest Arkansas. Located in Bella Vista, the park features purpose-built downhill trails, a high-speed lift, and riders traveling from across the country.

We’re looking for a full-time Bike School Coach who lives and breathes gravity riding and loves helping others progress. This role is all about delivering great experiences -- from one-on-one lessons to group sessions, clinics, and camps -- while building confidence, skills, and stoke in every rider you work with.

This is an hourly, non-exempt position and will require weekday and weekend availability. 

Benefits and Perks for Full-Time Team Members

• Employee Health, Dental, and Vision Insurance
• Company paid Life Insurance, Short-Term and Long-Term Disability
• 401(k) Plan & Company Match
• PTO
• Parental & Bereavement Leave
• Free monthly bike park pass and discounted retail and shift meals

Key Responsibilities

Coach Riders

• Lead private lessons, group sessions, clinics, and camps
• Teach progression-based skills across gravity disciplines -- cornering, braking, jumping, drops, and technical terrain
• Meet riders where they are and help them move forward with confidence
• Create a supportive, fun, and inclusive learning environment

Create Great Experiences

• Deliver memorable, high-quality coaching experiences every time
• Build relationships with riders and encourage them to keep coming back
• Represent Oz Trails with energy, professionalism, and authenticity

Keep It Safe

• Lead with safety in every session
• Check equipment, assess trails, and set riders up for success
• Teach trail etiquette and responsible riding
• Respond quickly and calmly if something goes wrong

Build the Program

• Help shape clinics, camps, and coaching pathways
• Work with the team to continuously improve the Bike School experience
• Support events and special programs across the park

Be Part of the Team

• Show up ready -- bikes dialed, gear prepped, mindset on
• Help with daily operations and guest flow when needed
• Contribute to a positive, hardworking, and fun team culture

Qualifications: 

• Strong gravity riding skills (downhill, enduro, jump lines, technical terrain)
• Experience coaching, instructing, or guiding (bike or similar action sports)
• Clear communication and a people-first mindset
• Energy, reliability, and a willingness to jump in where needed
• Availability to work weekends and peak riding seasons
• CPR/AED and First Aid (or willingness to get certified)

Bonus if you have:

• PMBIA, BICP, or similar certification
• Experience coaching both youth and adults
• Familiarity with bike parks and progression-based coaching
• A genuine passion for helping people grow on bikes

Work Environment: 

This role involves standing, reaching, seeing, grasping, bending and speaking for extended periods of time in an open-concept environment with varying noise levels. 

OTBP OpCo, LLC is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.