At MedCare Pediatric, we believe exceptional care starts with exceptional people. We provide personalized, one-on-one pediatric therapy and ABA services, partnering closely with families to help children reach their fullest potential. Our team is compassionate, collaborative, and committed to making a meaningful difference every day.
We are seeking a Bilingual Administrative Assistant to support the daily operations of our pediatric therapy clinic. In this role, you will provide essential administrative and front-desk support to ensure a smooth and positive patient experience.
Responsibilities:
- Provide front desk coverage, greet patients and families, and maintain a welcoming clinic environment.
- Answer, screen, and route phone calls, emails, and voicemail messages.
- Assist with patient check-in, intakes, and admission paperwork.
- Collect patient co-pays, provide receipts, and complete required reporting.
- Assist with scheduling and make minor daily schedule changes as needed.
- Provide Spanish-English translation support for patients, families, and staff.
- Coordinate communication between patients, families, therapists, schedulers, and the Business Office.
- Maintain accurate patient charts, clinical records, files, and communication notes.
- Communicate with therapists regarding documentation, cancellations, and other service-related needs.
Qualifications:
Required:
- Fluent in English and Spanish, with the ability to accurately communicate and translate between both languages.
- Strong verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Professional, friendly, and compassionate demeanor.
- Ability to multitask, prioritize, and work effectively in a busy clinic setting.
- Available to work Full Time Monday–Friday, 9:30 AM–6:00 PM
Preferred:
- Bachelor's degree or equivalent education and experience
- Previous medical office, pediatric, rehabilitation, or administrative experience
Benefits:
- Medical, Dental, Vision, Life, Short- and Long-Term Disability Insurance
- Paid Time Off & Paid Holidays
- 401(k) Retirement Plan
- Employee Referral Bonus Program
- Mentorship Program & Career Growth Opportunities
Why Join Us?
Join a compassionate team dedicated to helping children and families receive quality therapy services. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact every day.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.