Genesys Cloud Services, Inc. is searching for a Bilingual Agentic AI and NLU Engineer to enhance customer experience through AI technology. The successful candidate will focus on building and improving Virtual Agents in English and Spanish, analyzing conversation data, and refining NLU models.This full-time position in North Carolina offers a competitive salary range of $110,600 to $194,400, along with comprehensive benefits including flexible work schedules, medical insurance, and development opportunities.#J-18808-Ljbffr