Pay: $16.00 - $19.00 per hour
Job description: Dover Staffing is currently seeking Bilingual and Non-Bilingual Customer Service Representatives for our client in the downtown Atlanta, GA location. These positions are long-term assignments.
Paid Training will be provided for all selected candidates
NOTE: After approximately 2 weeks of training on-site, the position will move to be a remote position from home.
We are getting applicants cleared and ready for the call to interview ?
Responsibilities:
Experienced customer-service call center representatives are needed to work in a high-volume call center to respond customers.
We would like to talk to you if you are:
Seeking an opportunity to be instrumental in our client's success
Teachable and willing to learn the call center operations
Driven by success and metrics
Dependable, reliable, professional and show up to work everyday
Ready to come onsite for training downtown for six weeks with no
absenteeism
What we provide is:
Great pay for great work!!
Opportunity to contribute and work in a fantastic team
Client performance bonuses for exceeding metric goals
Ability to work remotely after training
Requirements:
- 2-4 years' experience in a high-volume call center environment
- High School Diploma or GED equivalent
- Must be able to pass a criminal background check
- Knowledge and proficient computer skills in MS Office to include Outlook
- Ability to learn processes, procedures, and apply knowledge acquired
- For Bilingual applicants, required language is Spanish and English speaking, read, and written communications.
- Strong critical thinking skills and analytical ability
- Excellent customer service orientation
- Excellent time management skills
- Ability to type 45-50 wpm or high keystrokes per hour
- Must submit to and be able to pass a criminal background check and drug screen test