Bilingual Armed Security Field Supervisor
Job Type: Full-Time, Non-Exempt
Salary: $30.00 – $35.00 per hour
Location: In-person (Greater Bay Area)
Schedule: Open availability required, including weekends and varying shifts About the Role Diligence Security Group is actively hiring a Bilingual Armed Security Field Supervisor fluent in both Spanish and English. This role requires an experienced leader who can effectively manage and support security officers across multiple sites, ensure compliance, maintain high service standards, and communicate fluently with Spanish-speaking staff and clients. You will serve as the primary point of contact for field officers, perform site inspections, resolve incidents in real time, and ensure teams are operating professionally and in accordance with company protocols. Please note: For supervisory and leadership roles, Diligence Security Group requires verification of employment experience. Selected candidates will be asked to have their relevant work history validated by their previous employers through an Employer Verification Form. This form must be signed by past employers to confirm relevant experience. Key Responsibilities - Serve as an armed, uniformed officer with valid authorization to carry a firearm
- Perform scheduled site inspections and patrols, including mobile patrols with a company-provided vehicle
- Enforce compliance with post orders, client protocols, and DSG operating procedures
- Support, supervise, and coach field officers; address violations and performance concerns
- Monitor operational efficiency across assigned client sites, ensuring proper staffing and coverage
- Provide rapid response to emergencies, service calls, client concerns, and on-site incidents
- Maintain clear communication with clients, site contacts, and management
- Complete Daily Inspection Reports (DIR) and document field activity, incidents, and site assessments
- Coordinate scheduling, approve timecards, and manage staff reassignments as needed
Supervisory Duties - Lead on-the-job training and field mentoring for new officers
- Conduct risk and safety assessments to identify and mitigate vulnerabilities
- Perform lock checks, site walkthroughs, and enforce perimeter integrity
- Manage performance, deliver coaching, and escalate personnel issues when necessary
- Uphold DSG’s standards for professionalism, appearance, and accountability
Requirements & Qualifications Experience & Education - Minimum 5 years of security experience (required)
- Minimum 5 years of management/supervisory experience (required)
- Prior experience supervising armed officers across multiple sites (preferred)
- High school diploma or GED (required); Associate’s or higher in Criminal Justice or related field (preferred)
- Military or law enforcement background is a plus
Licenses & Certifications (All Required) - Valid CA BSIS Guard Card
- Valid BSIS Firearms Permit
- Baton Permit
- Taser Training Certification
- Pepper Spray / OC Certification
- CPR / First Aid Certification
- Valid Driver’s License
- Must own duty vest and firearm
Technical Skills - Proficient in computer skills and Internet applications
- Strong report writing and incident documentation skills
Interpersonal Skills - Excellent verbal and written communication
- Strong decision-making and de-escalation capabilities
- Ability to lead, train, and manage performance under pressure
- Professional, composed, and dependable under dynamic conditions
Physical & Environmental Requirements - Ability to stand, walk, or sit for prolonged periods
- Capable of lifting up to 100 pounds, climbing stairs/ladders, and operating patrol vehicles
- Willingness to work in varying environmental conditions (heat, cold, outdoors, noise, etc.)
Benefits - Full-Time and Part-Time Positions Available
- Medical, Dental, and Vision Coverage
- Weekly Payroll
- Flexible Scheduling
Employment Verification Candidates must pass a criminal background check. Diligence Security Group provides reasonable accommodations for qualified applicants with disabilities to participate in the application process. Reasonable accommodations involve any change or adjustment to the application process that enables individuals with disabilities to apply and be considered for the position.. Equal Opportunity Employer Diligence Security Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.. Apply Today Join a team that prioritizes professionalism, preparedness, and client trust. Apply now to be considered for the Bilingual Armed Security Field Supervisor role at Diligence Security Group.
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