Job Description
Clayton Services is searching for a Bilingual Auto Insurance Clerk to join a growing automotive company in Houston. The Bilingual Auto Insurance Clerk will be responsible for verifying insurance coverage, enrolling customers in insurance programs, processing payments, and providing administrative support to ensure efficient daily operations. The ideal candidate is bilingual in English and Spanish, highly organized, customer-focused, and has previous insurance and administrative experience.
Job Type: Temp-to-Hire
Pay Rate: $19.00 - $20.00/hour
Benefits: Excellent benefits available after the successful completion of the temporary period
Schedule: Monday - Friday, 9:00 AM - 7:00 PM with alternating Saturdays, 8:45 AM - 6:00 PM
Bilingual Auto Insurance Clerk Responsibilities:
Job Type: Temp-to-Hire
Pay Rate: $19.00 - $20.00/hour
Benefits: Excellent benefits available after the successful completion of the temporary period
Schedule: Monday - Friday, 9:00 AM - 7:00 PM with alternating Saturdays, 8:45 AM - 6:00 PM
Bilingual Auto Insurance Clerk Responsibilities:
- Verify customer insurance coverage and ensure policy information is accurate and current
- Enroll customers in insurance programs and explain available coverage options
- Process and post ACH payments accurately and timely
- Generate, review, and distribute daily, weekly, and monthly reports
- Maintain accurate customer records and insurance documentation
- Communicate with insurance carriers, customers, and internal departments regarding policy information and payment status
- Respond to customer inquiries regarding insurance coverage and account information
- Ensure compliance with company policies and insurance procedures
- Perform data entry and maintain confidentiality of sensitive customer information
- Provide administrative support to the insurance and sales teams
- Assist with additional office and customer service duties as assigned
- Bilingual in English and Spanish required
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Exceptional organizational and time management abilities
- Strong attention to detail and accuracy
- Ability to prioritize multiple tasks in a fast-paced environment
- Proficiency with Microsoft Office Suite and data entry
- Ability to maintain confidentiality and handle sensitive information professionally
- Strong problem-solving skills and ability to work independently
- Dependable with a positive, team-oriented attitude
- High school diploma or equivalent required; associate's degree preferred
- Minimum two years of administrative, insurance, or office support experience required
- Previous experience in an auto insurance agency, insurance office, dealership, finance company, or related environment strongly preferred
- Experience verifying insurance coverage, processing payments, and maintaining customer records preferred
- Experience posting ACH payments and preparing reports preferred
- Proficiency with Microsoft Office Suite and office management software required
Numbers & Facts
| Location | Houston, TX |
| Industry | Staffing/Employment Agencies |
| Salary | $19–$20 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 1984 |
| Website | http://www.claytonpersonnel.com |
About Company
Clayton Servies is a Houston-based staffing and recruiting firm. For over 37 years, Clayton Services has been helping talented job seekers find great job opportunities with leading companies including multiple Fortune 1000 organizations. Apply today to make your job search easy!
Skills
- Administrative Skillsunmatched
- Auto Insuranceunmatched
- Automotive Industryunmatched
- Communication Skillsunmatched
- Corporate Policiesunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Data Entryunmatched
- Data Qualityunmatched
- Detail Orientedunmatched
- English Languageunmatched
- Establish Prioritiesunmatched
- Financeunmatched
- Insuranceunmatched
- Insurance Documentationunmatched
- Insurance Salesunmatched
- Interpersonal Skillsunmatched
- Maintain Complianceunmatched
- Microsoft Officeunmatched
- Multilingualunmatched
- Multitaskingunmatched
- Office Managementunmatched
- Operationsunmatched
- Operations Managementunmatched
- Organizational Skillsunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Reporting Skillsunmatched
- Spanish Languageunmatched
- Team Playerunmatched
- Time Managementunmatched
- Track Customer Issuesunmatched
- Writing Skillsunmatched
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